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- Tasks: Manage IT resources and ensure they meet current and future demands.
- Company: Join a welcoming team focused on inclusivity and collaboration.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Why this job: Make a real impact by improving IT service delivery and stakeholder engagement.
- Qualifications: Experience in capacity management and strong stakeholder collaboration skills required.
- Other info: This is a 100% office-based role requiring active SC clearance.
The predicted salary is between 43200 - 72000 £ per year.
Availability & Capacity Manager Salisbury (100% Office-Based) Active SC Clearance required Inside IR35 Role Summary We are seeking an experienced Availability & Capacity Manager to take ownership of Capacity, Availability, and Demand Management processes. This role involves ensuring IT resources align with current and future demands, collaborating with stakeholders, and enhancing performance through capacity improvements. As part of a welcoming and inclusive team, youll have the opportunity to bring your whole self to work. Key Responsibilities: Develop and Maintain Service Catalogue: Create, update, and manage the IT service catalogue, ensuring that all services are clearly described, well-organised, and categorised. Stakeholder Engagement: Collaborate with IT service owners, business units, and other relevant stakeholders to gather requirements and ensure the catalogue aligns with their needs. Service Documentation: Ensure the accurate and up-to-date documentation of all services, including service descriptions, SLAs, and any other related materials. Continuous Improvement: Regularly review and enhance the service catalogue to improve its usability and relevance to users. Training and Support: Provid…
Availability & Capacity Manager employer: Hortor Careers
Contact Detail:
Hortor Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Availability & Capacity Manager
✨Tip Number 1
Familiarize yourself with IT service management frameworks like ITIL. Understanding these concepts will help you speak the same language as the team and demonstrate your expertise in managing capacity and availability.
✨Tip Number 2
Network with professionals in the field through LinkedIn or industry events. Engaging with others who have experience in capacity management can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved service catalogues or managed stakeholder engagement in previous roles. Real-life scenarios will showcase your skills and make you a memorable candidate.
✨Tip Number 4
Research StudySmarter's current services and understand how they align with the role. Being knowledgeable about our offerings will show your genuine interest and help you tailor your conversation during the interview.
We think you need these skills to ace Availability & Capacity Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Availability & Capacity Manager position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in capacity and availability management. Provide specific examples of how you've successfully managed IT resources and collaborated with stakeholders in previous roles.
Showcase Your Skills: Make sure to highlight any relevant skills that align with the job requirements, such as service catalogue management, stakeholder engagement, and continuous improvement processes. Use clear and concise language to demonstrate your expertise.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Mention your enthusiasm for the role and how your background makes you a perfect fit for their team.
How to prepare for a job interview at Hortor Careers
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of an Availability & Capacity Manager. Familiarize yourself with capacity management processes and how they align with IT service delivery.
✨Showcase Stakeholder Engagement Skills
Prepare examples of how you've successfully collaborated with stakeholders in previous roles. Highlight your ability to gather requirements and ensure alignment with business needs.
✨Emphasize Continuous Improvement
Be ready to discuss your approach to continuous improvement. Share specific instances where you've enhanced processes or documentation, particularly in relation to service catalogues.
✨Prepare Questions
Think of insightful questions to ask about the team and the company's approach to capacity and availability management. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
