At a Glance
- Tasks: Support claims management through data entry, calls, and various admin tasks.
- Company: Join a leading insurance claims loss adjusting company making a positive impact.
- Benefits: Opportunity for career growth in a supportive team environment.
- Why this job: Be part of an industry pioneer while honing your administrative skills.
- Qualifications: Attention to detail, strong customer service, and ability to handle sensitive information.
- Other info: Ideal for detail-oriented individuals looking to thrive in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
Position Overview
Our client, a leading insurance claims loss adjusting company, is seeking a detail-oriented Administrator to join their dedicated team in West Malling. This is an excellent opportunity for an individual with strong administrative skills to make a positive impact while growing their career with an industry pioneer.
As an Administrator, you will play a vital role in supporting the company’s mission to provide efficient and caring claims management services. Your attention to detail and organisational skills will be key in managing data entry, correspondence, and various administrative tasks.
Responsibilities
- Handle incoming calls using the BT phone system, providing excellent customer service and transferring calls as needed
- Perform accurate data entry into the company’s CRM system, maintaining detailed records
- Manage incoming and outgoing post, ensuring timely processing and distribution
- Liaise with Courts and other relevant parties to facilitate claims processing
- Assist with ad-hoc administrative tasks as required, adapting to the needs of the team
Requirements
- Excellent attention to detail, particularly when handling personal information
- Strong customer service skills with the ability to communicate clearly and empathetically
- Experience with phone systems is preferred
- Ability to prioritise tasks and work efficiently in a fast-paced environment
- Commitment to maintaining confidentiality and protecting sensitive information
If you are a detail-focused administrator committed to providing exceptional support and ready to grow your career with an industry leader, we encourage you to apply.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR – Recruitment Specialists is a trading name of KH Recruitment Ltd.
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Contact Detail:
KHR - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator – Insurance
✨Tip Number 1
Familiarise yourself with the insurance industry and the specific claims process. Understanding the terminology and procedures will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging in role-play scenarios. This will prepare you for handling calls effectively, showcasing your ability to communicate clearly and empathetically, which is crucial for this position.
✨Tip Number 3
Get comfortable with CRM systems and data entry tasks. If you have access to any online tutorials or practice software, use them to enhance your skills, as accuracy in data management is a key responsibility of the role.
✨Tip Number 4
Network with professionals in the insurance sector. Attend relevant events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the job.
We think you need these skills to ace Administrator – Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative skills and experience relevant to the insurance industry. Emphasise your attention to detail, customer service abilities, and any experience with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities listed in the job description, such as handling calls or managing data entry.
Highlight Relevant Experience: In your application, focus on any previous roles where you demonstrated strong organisational skills and attention to detail. If you've worked in fast-paced environments or have experience with phone systems, be sure to include that.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at KHR - Recruitment Specialists
✨Showcase Your Attention to Detail
As an Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature made a difference, especially in data entry or handling sensitive information.
✨Demonstrate Customer Service Skills
Since the role involves handling calls and providing support, highlight your customer service experience. Share instances where you effectively communicated with clients or resolved issues, showcasing your ability to empathise and connect.
✨Familiarise Yourself with Phone Systems
If you have experience with phone systems, mention it during the interview. If not, do a bit of research on common systems used in administrative roles, as this will show your willingness to learn and adapt.
✨Prepare for Fast-Paced Scenarios
The job requires prioritising tasks in a busy environment. Think of examples where you successfully managed multiple responsibilities at once, and be ready to discuss how you stay organised under pressure.