Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide top-notch customer support for medical devices in Danish.
- Company: Be part of one of the largest medical technology companies globally.
- Benefits: Enjoy remote work options, hybrid model, and a generous holiday package.
- Why this job: Gain valuable experience in healthcare while making a real difference for customers.
- Qualifications: Fluent in Danish and English; customer service experience is a plus.
- Other info: All necessary equipment and training provided for a smooth onboarding experience.
The predicted salary is between 28800 - 43200 £ per year.
One of the largest medical technology companies in the world has an exciting vacancy for a Danish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to inquiries from customers concerning medical devices and services in a helpful, professional, and empathetic manner. The client provides all necessary equipment, onboarding, and training to support remote work, with a hybrid model in place after training (2 days from the office and the rest from home). Working hours are Monday to Friday / 7:00 am – 3:30 pm. Your responsibilities will include: Delivering exceptional customer service and product support via telephone and email across the Danish-speaking market. Demonstrating empathy, patience, and resilience while assisting customers safely. Ensuring all inquiries via telephone and email are responded to in a timely manner (inbound calls). Maintaining up-to-date knowledge of the system and products to provide guidance and advice on the products and services.About you: To succeed in this role, you should have a customer-focused approach and be fluent in both Danish and English, written and spoken. This is an exciting opportunity for a passionate, dedicated, and motivated Danish-speaking Customer Support Representative to join a growing customer support team. You will gain invaluable experience working within a medical technology company. In return, you will receive great additional benefits and a generous holiday package – reach out to us today to learn more! Profile: Native-level fluency in Danish, both written and spoken. Fluency in English, both written and spoken. Previous experience in customer service, customer support, or a help desk role is desirable. Experience or knowledge of medical equipment and an interest in the healthcare industry is a plus.To apply, please send your CV in English and in Word format to Ismael. languagematters is acting as an employment agency in relation to this vacancy
Danish speaking Customer Service Representative employer: Language Matters Recruitment Consultants Ltd
Contact Detail:
Language Matters Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish speaking Customer Service Representative
✨Tip Number 1
Familiarize yourself with common medical terminology and the types of medical devices you might be supporting. This knowledge will help you communicate more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your Danish and English communication skills, especially in a customer service context. Role-playing common customer inquiries can help you feel more confident and prepared for real-life scenarios.
✨Tip Number 3
Research the company’s values and mission in the medical technology field. Understanding their commitment to customer care and innovation will allow you to align your answers with their expectations during the interview.
✨Tip Number 4
Be ready to share specific examples from your previous customer service experience that highlight your empathy, patience, and problem-solving skills. This will show that you have the right mindset for the role.
We think you need these skills to ace Danish speaking Customer Service Representative
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience and any relevant skills related to medical technology. Emphasize your fluency in Danish and English, as well as any previous roles that demonstrate your ability to handle customer inquiries.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your motivation to work in the healthcare industry. Mention specific examples of how you've demonstrated empathy and resilience in past roles.
Highlight Relevant Experience: If you have experience with medical devices or in a help desk role, be sure to detail this in your application. Explain how this experience has prepared you for the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are formatted correctly and that all information is clear and concise.
How to prepare for a job interview at Language Matters Recruitment Consultants Ltd
✨Showcase Your Language Skills
Since fluency in Danish and English is crucial for this role, be prepared to demonstrate your language proficiency during the interview. You might be asked to respond to customer inquiries in both languages, so practice common customer service scenarios beforehand.
✨Emphasize Empathy and Patience
The job requires a customer-focused approach with empathy and patience. Share examples from your past experiences where you successfully handled difficult customer situations, highlighting how you maintained professionalism and understanding.
✨Familiarize Yourself with Medical Technology
Having knowledge of medical devices and services will set you apart. Research the company’s products and be ready to discuss how you can assist customers with their inquiries related to these technologies.
✨Prepare Questions About the Role
Demonstrate your interest in the position by preparing thoughtful questions about the team dynamics, training process, and hybrid work model. This shows that you are proactive and genuinely interested in contributing to the company.
