Account Manager

Account Manager ( 9 Month FTC ) Probiotic Supplements Andover (hybrid ) – frequent travel to head office & accounts across UK Competitive Salary (depending on experience). The opportunity: Mackenzie Jones is thrilled to partner with Optibac, one of the UK’s most iconic and fast-growing supplement brands, making waves both nationally and internationally. Known for their science-backed approach, Optibac is at the forefront of the booming global probiotic market, fuelled by groundbreaking discoveries about gut health and its impact on overall wellbeing. As specialists in live cultures and friendly bacteria, Optibac produces a high-quality range of supplements featuring some of the world’s most researched strains, developed in leading laboratories. Their award-winning products are sold across the UK, Ireland, and global markets through diverse channels, including pharmacies, health food stores, grocery retailers, online platforms, and Complementary & Alternative Medicine (CAM) practitioners. Optibac is seeking a National Account Manager (NAM) with Grocery experience to join their dynamic sales team. A team who value open communication, collaboration, a can-do attitude; and always put their consumers first in all our decisions. This is an exciting opportunity to be part of a passionate, collaborative group that’s on a mission to accelerate growth, drive ROI, and put consumers at the heart of every decision. What will my key accountabilities be? Manage negotiations, attend meetings, and build relationships with key accounts; Tesco, Tesco Ireland, Waitrose, Sainsburys and Superdrug National accounts to ensure long-term success. Lead on winning new business opportunities for the channel. Use brand insights & category data to develop creative compelling selling stories. Plan & execute aligned shopper marketing activity within budget. Forecast sales, manage budgets, targets, and trade rebates with P&L responsibility. Manage admin tasks such as retailer portals/CRM/expenses. Report weekly, monthly and quarterly sales numbers. Proactively check instore and online presence, implementing relevant fixes where appropriate. Monitor competitor activity, with view to find new opportunities to win in market. Address any issues or concerns raised by retail partners promptly and effectively, striving for resolution and customer satisfaction. Become a regular collaborator cross functionally within account teams in alignment with SNAM to support day to day efforts and planning. Who will I be working with? Customers and internally – Sales, Supply Chain, Finance, Marketing and Brand teams A great candidate will have: 3+ years of working within FMCG essential, VMS or Health & Wellness desirable. Good understanding of retailer JBPs & category review processes. Ability to create own selling story to present to buyers at range review. Knowledge of large retailer back-office portals. P&L and trade rebate responsibility and understanding. Good understanding of key metrics, with analytical mindset to confidently present opportunities to grow ROS. Proficient within Microsoft packages Word, PowerPoint with high levels of Excel. Ability to collaborate cross-functionally and externally well. Strong presentation, organisation and prioritisation skills. Proactive, responsive and results driven. Availability to travel as required In return for everything you can bring, Optibac can offer you: Competitive Salary (depending on experience) Hybrid working policy – frequent travel to head office in Andover. 22 days + Bank Holidays + discretionary extra 3 days between Christmas and New Year; increasing by 3 days after 3 full years’ service. (FTE) Sickness absence – 20 paid sick days + 5 days of Special Leave – for support with unexpected life events. (FTE) 4% Pension contribution (after 3 months of service) Health Cash Plan & Employee Assistance Program Enhanced maternity package (available after 1 year) Time off for GP/Hosp/Dental appointments Up to £500 worth of free Optibac products per financial year and 25% discount for family and friends. Mini-nutrition consultations with a fully qualified Nutritional Therapist – once a quarter The Process? Apply today with your most up-to-date CV that will be reviewed by our MKJ Recruitment team. First Stage: Review of CV and experience, with SNAM & colleague Second Stage: Task and Competency based interview with Head of UK Sales and NAM. People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Mackenzie Jones Recruitment so you don’t miss them.