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- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand known for elegant and sustainable women's wear.
- Benefits: Enjoy a permanent part-time role with opportunities for growth and a vibrant team culture.
- Why this job: Be part of a transformative brand that values creativity, customer connection, and sustainability.
- Qualifications: Previous experience in fashion retail is a plus; strong customer service skills are essential.
- Other info: Immediate start available; embrace the energy and passion of the ERES team!
The predicted salary is between 12000 - 18000 £ per year.
Innovative and audacious, ERES is a French luxury brand, the ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. Since then, ERES has been developing its wardrobe with lingerie, home wear, beach wear, and active wear. Based in Paris and designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable, and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands, and hotels), 2 ERES e-commerce sites, and 15 digital platforms.
Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
Because of your position as Sales Consultant, your responsibilities include, but are not limited to, the following aspects:
- Brand Image: Act as a Brand Ambassador on the Boutique floor, by ensuring a perfect welcome and a quality of service worthy of a luxury environment.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, the collections, and the stocks. Support the other Sales assistants.
A first experience in a similar role within the fashion retail industry is a plus. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy.
ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
Contact Detail:
ERES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant Immediate Start (Permanent)
✨Tip Number 1
Familiarise yourself with ERES and its brand values. Understanding their commitment to luxury, comfort, and sustainability will help you connect with the brand during your interactions.
✨Tip Number 2
Brush up on your sales techniques, especially those relevant to the fashion retail industry. Being able to demonstrate your knowledge of effective sales strategies can set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills in any conversations or interviews. Highlight experiences where you've gone above and beyond to create memorable customer experiences, as this aligns with ERES's focus on exceptional service.
✨Tip Number 4
Be prepared to discuss how you can adapt to a changing retail environment. ERES is evolving, so demonstrating your flexibility and willingness to embrace change will resonate well with the hiring team.
We think you need these skills to ace Sales Assistant Immediate Start (Permanent)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with ERES as a luxury brand. Research their collections, values, and customer service philosophy to demonstrate your knowledge in your application.
Tailor Your CV: Highlight any relevant experience in fashion retail or customer service. Emphasise skills that align with the role, such as sales techniques and brand ambassador qualities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention how you can contribute to creating memorable experiences for customers at ERES.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial in a luxury retail environment.
How to prepare for a job interview at ERES
✨Know the Brand Inside Out
Before your interview, make sure you research ERES thoroughly. Understand their product lines, brand values, and what sets them apart in the luxury market. This knowledge will help you demonstrate your passion for the brand and your ability to represent it effectively.
✨Showcase Your Customer Service Skills
As a Sales Assistant, providing exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to create memorable shopping experiences that align with ERES's luxury image.
✨Demonstrate Flexibility and Adaptability
ERES is undergoing transformation, so it's important to show that you can adapt to change. Be ready to discuss how you've successfully navigated changes in previous roles and how you can contribute to ERES's evolving business model.
✨Emphasise Teamwork and Support
Collaboration is essential in a retail environment. Share examples of how you've supported your colleagues in the past, whether through training, sharing knowledge, or working together to achieve sales targets. This will show that you're a team player who aligns with ERES's values.
