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- Tasks: Join us as a Group and Events Executive, handling event inquiries and supporting the sales team.
- Company: Jumeirah is a luxury hospitality leader with stunning properties worldwide, including the iconic Burj Al Arab.
- Benefits: Enjoy competitive pay, generous holidays, wellness perks, and discounts across our global hotels.
- Why this job: Be part of a dynamic team in a prestigious hotel, crafting memorable experiences for guests.
- Qualifications: Passion for service, strong teamwork skills, and adaptability to changing environments are essential.
- Other info: Experience the luxury of Knightsbridge while developing your career in hospitality.
The predicted salary is between 30000 - 42000 £ per year.
About Jumeirah & the Hotel: Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. Situated in the heart of Knightsbridge, one of London's most exclusive neighbourhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.
About the Job: An opportunity has arisen for a Group and Events Executive to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Effectively handling incoming short lead event space inquiries
- Maximising booking conversion opportunities
- Ensuring contracts are issued and signed in accordance with agreed procedures
- Ensuring that the event planning team receives a complete file handover
- Assisting the G&E sales team with the creation of proposals and contracts
- Aiding the event planning team with day to day tasks such as BEO’s, invoicing, deposits, rooming lists, menu printing etc.
- Sending out daily reports to hotel departments
- Being the main point of contact for internal departments
- Working closely with and communicating effectively with the hotel sales team to support sales and marketing plan objectives
- Sending out weekly BEO’s and daily change logs to relevant hotel departments
- Printing all event menus and place cards and other general event stationery
About you: The ideal candidate for this position will have the following experience and qualifications:
- Maintaining effectiveness when experiencing changes in tasks or the work environment
- Genuinely passionate about serving others, understanding, listening and responding effectively to requests; attentive to detail
- Strong team player who understands that excellent service delivery can only be achieved through collaboration and teamwork
- Capable of adjusting to changes in tasks or the work environment
About the Benefits: Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers. This includes:
- Competitive salary + excellent service charge
- 28 holidays inclusive of Bank Holidays
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Life insurance
- Next pension
- Jumeirah perks website access – discount
- F&B and Spa treatment discount
- One and a half times pay for work during bank holidays
- Dry cleaning of uniform or Business attire
- Meals on duty
- Employee assistance programs
- Wellness benefits – Chiropodist, Flu jabs, and more!
- Taxi service after hours
- Social events & recognitions programs
- Ongoing training & development
- Weeding/Baby gift
- Cycle scheme
- Internal transfer scheme
- Eye test and discount for VDU users
- Dental cash back plan
- External transfer scheme
3 Months’ Service:
- Company Sick Pay
- Travel Card Season Ticket Loan
6 Months’ Service:
- Jumeirah Discounts – Stays in other Hotels
- Cycle Scheme
- Internal Transfer Scheme
- Eye Test & Discount for VDU Users
- Dental Cash Back Plan
1 Years’ Service:
- External Transfer Scheme
2 Years’ Service:
- Group Pension Plan with enhanced contributions
- Income Protection Scheme
Group and Events Executive - Sales - Jumeirah Carlton Tower employer: Jumeirah Carlton Tower
Contact Detail:
Jumeirah Carlton Tower Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group and Events Executive - Sales - Jumeirah Carlton Tower
✨Tip Number 1
Familiarise yourself with Jumeirah's brand values and their approach to luxury hospitality. Understanding their commitment to exceptional service will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former employees of Jumeirah Carlton Tower. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Group and Events Executive position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully handled event planning or sales in previous roles. Highlighting your experience with short lead inquiries and contract management will showcase your suitability for the responsibilities outlined in the job description.
✨Tip Number 4
Demonstrate your adaptability by sharing experiences where you've effectively managed changes in tasks or environments. This is crucial for the role, as the job description emphasises the importance of maintaining effectiveness amidst change.
We think you need these skills to ace Group and Events Executive - Sales - Jumeirah Carlton Tower
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management and sales. Emphasise your ability to handle inquiries, manage contracts, and support a team effectively, as these are key responsibilities for the Group and Events Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your understanding of the importance of excellent service delivery. Mention specific examples of how you've successfully collaborated with teams or adapted to changes in a work environment.
Showcase Attention to Detail: Since the role requires meticulous handling of event details, provide examples in your application that demonstrate your attention to detail. This could include managing event logistics, creating proposals, or ensuring accurate documentation.
Highlight Your Communication Skills: Effective communication is crucial for this position. In your application, illustrate how you have successfully communicated with various departments or clients in previous roles, ensuring smooth operations and successful events.
How to prepare for a job interview at Jumeirah Carlton Tower
✨Research the Brand
Before your interview, take some time to research Jumeirah and its values. Understand their commitment to luxury hospitality and how they craft unique experiences for guests. This knowledge will help you align your answers with the company's ethos.
✨Showcase Your Teamwork Skills
As a Group and Events Executive, collaboration is key. Be prepared to discuss examples of how you've successfully worked in teams to deliver exceptional service. Highlight your ability to adapt to changes and support your colleagues.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you've had to manage last-minute changes or difficult requests, and be ready to explain how you handled them effectively.
✨Demonstrate Attention to Detail
In this role, attention to detail is crucial. Be ready to provide examples of how you've ensured accuracy in event planning, such as managing contracts, BEOs, and invoicing. This will show your potential employer that you can maintain high standards in your work.
