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- Tasks: Make 80+ outbound calls daily to set B2B appointments and exceed sales targets.
- Company: Join a dynamic team focused on growth and success in the sales industry.
- Benefits: Enjoy flexible roles, uncapped commissions, excellent training, and 21 days of annual leave.
- Why this job: Gain valuable experience in a supportive environment with clear career progression opportunities.
- Qualifications: Previous telesales experience is preferred; strong communication and organisational skills are essential.
- Other info: No prior industry experience needed; we provide comprehensive in-house training.
The predicted salary is between 36000 - 60000 £ per year.
Why Join Us?
- Both full and part-time roles available to suit your lifestyle.
- Attractive base salary with a generous, uncapped commission scheme.
- Clear career progression pathways in a supportive, sales-focused environment.
- Excellent in-house training – no prior industry experience needed.
- Regular company incentives and 21 days of annual leave.
Key Role Responsibilities:
- Make 80+ outbound calls daily to set quality B2B appointments.
- Use phone, email, and social media platforms to engage prospects.
- Book 10+ sales appointments per week for senior account managers.
- Meet and exceed set KPIs across daily, weekly, and monthly targets.
- Collaborate with internal sales teams to drive lead generation strategies.
Key Attributes Required:
- Previous telesales experience (B2B or B2C).
- Resilient, proactive, and target-driven attitude.
- Excellent communication skills – written, verbal, and over the phone.
- Competency with basic IT systems and CRM tools.
- Strong organisational skills with the ability to multitask and prioritise.
CRM and Loyalty Specialist employer: Robertson Sumner
Contact Detail:
Robertson Sumner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM and Loyalty Specialist
✨Tip Number 1
Familiarise yourself with CRM tools and software commonly used in the industry. This will not only boost your confidence during the interview but also demonstrate your proactive approach to learning and adapting.
✨Tip Number 2
Practice your communication skills, especially over the phone. Role-playing with a friend or family member can help you refine your pitch and improve your ability to engage prospects effectively.
✨Tip Number 3
Research common lead generation strategies and be prepared to discuss how you would implement them. Showing that you understand the sales process and have ideas for improvement can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace CRM and Loyalty Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous telesales roles. Emphasise your communication skills and any experience with CRM tools to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've met or exceeded KPIs in past positions, and express your proactive attitude towards sales.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to multitask. Provide examples of how you've successfully managed multiple priorities in a fast-paced environment.
Showcase Your Communication Abilities: Since excellent communication is key for this role, consider including a brief section in your application that demonstrates your written and verbal communication skills. This could be a short anecdote or a summary of a successful project.
How to prepare for a job interview at Robertson Sumner
✨Showcase Your Telesales Experience
Be prepared to discuss your previous telesales experience in detail. Highlight specific examples of how you successfully engaged prospects and set appointments, as this will demonstrate your capability for the role.
✨Demonstrate Resilience and Proactivity
During the interview, share instances where you faced challenges in a sales environment and how you overcame them. This will show that you possess the resilient and proactive attitude they are looking for.
✨Communicate Clearly and Confidently
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Use concise language and maintain a confident tone, especially when discussing your achievements and strategies.
✨Familiarise Yourself with CRM Tools
Even if you don't have extensive experience, showing familiarity with basic IT systems and CRM tools can set you apart. Mention any relevant software you've used and express your willingness to learn new systems quickly.
