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- Tasks: Keep public areas spotless and well-maintained while ensuring brand standards are met.
- Company: Join a dynamic hotel team dedicated to exceptional guest experiences.
- Benefits: Enjoy a full-time position with opportunities for growth and development.
- Why this job: Be part of a friendly team that values customer care and teamwork.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
- Other info: No remote work; must attend training sessions and adhere to health and safety standards.
The predicted salary is between 24000 - 36000 £ per year.
What youll do To be responsible for the cleaning and servicing of public areas ensuring that these are always cleaned to brand standards and are well presented and maintained. To be responsible for reporting any maintenance defects in public areas and back of house through KnowCross. To ensure that all public areas adhere to all brand standards and quality audit standards. To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas. To oversee the delivery and collection of linen and terry on a daily basis. To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores and to ensure that these storage areas are clean and well maintained. To ensure guest floors are clean and well maintained at all times. To assist with other tasks to support the housekeeping team as required. To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper. To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations. To attend all training sessions required. To maintain a positive and friendly attitude at all times even when working to find solutions to challenges. To provide the highest level of customer care and to provide a friendly helpful and responsive level of service for our guests. To assist in the cleaning of public areas and back of house areas as required. Qualifications : What were looking for You have a high level of verbal and written communication skills and competent computer skills. You have the ability to build relationships with colleagues and customers. Experience working in a very fast paced environment Remote Work : No Employment Type : Fulltime
Public Area Attendant employer: AccorHotel
Contact Detail:
AccorHotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Public Area Attendant
✨Tip Number 1
Familiarize yourself with the brand standards and quality audit standards mentioned in the job description. Understanding these will help you demonstrate your commitment to maintaining high cleanliness and service levels during the interview.
✨Tip Number 2
Highlight any previous experience you have in housekeeping or maintenance roles, especially in fast-paced environments. Be ready to share specific examples of how you handled challenges while maintaining a positive attitude.
✨Tip Number 3
Prepare to discuss your knowledge of Health and Safety standards and COSHH regulations. Showing that you are aware of these important aspects will set you apart as a responsible candidate.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since the role requires building relationships with colleagues and customers, being able to express yourself clearly and positively will be crucial.
We think you need these skills to ace Public Area Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in cleaning or housekeeping roles. Mention specific tasks you have performed that align with the responsibilities listed in the job description.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, provide examples of how you've effectively communicated with colleagues and customers in past positions.
Demonstrate Attention to Detail: In your application, illustrate your attention to detail by describing situations where you maintained high standards of cleanliness and organization in public areas or similar environments.
Express a Positive Attitude: Convey your ability to maintain a positive and friendly attitude, even in challenging situations. Share anecdotes that reflect your customer service skills and your approach to teamwork.
How to prepare for a job interview at AccorHotel
✨Show Your Attention to Detail
As a Public Area Attendant, attention to detail is crucial. Be prepared to discuss specific examples of how you've maintained cleanliness and organization in previous roles. Highlight your ability to notice small details that contribute to overall guest satisfaction.
✨Demonstrate Your Communication Skills
Since the role requires strong verbal and written communication skills, practice articulating your thoughts clearly. You might be asked about how you would report maintenance issues or interact with guests, so think of scenarios where you effectively communicated in a fast-paced environment.
✨Emphasize Teamwork and Relationship Building
This position involves working closely with colleagues and guests. Share experiences where you successfully collaborated with a team or built rapport with customers. This will show that you can contribute positively to the workplace culture.
✨Understand Health and Safety Standards
Familiarize yourself with health and safety regulations relevant to cleaning and maintenance. Be ready to discuss how you ensure compliance with these standards in your work, as this is a key responsibility of the role.
