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For Companies At a Glance
- Tasks: Manage client and engineer communications, authorizing repairs and updating service records.
- Company: Join a respected brand in the Heavy Plant Machinery industry with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus opportunities, and clear paths for career progression.
- Why this job: Be part of a growing team that values customer service and offers unmatched growth potential.
- Qualifications: Experience in Heavy Plant or Agricultural industries is essential; a full driving license is required.
- Other info: This role is perfect for those passionate about machinery and customer service.
The predicted salary is between 24000 - 48000 £ per year.
Service Controller Newport £30,000 to £40,000 + Bonus + Progression Neos Engineering are working with a large Heavy Plant Machinery supplier who are looking for a Service Controller within the plant industry to join the team! This is a fantastic opportunity for a candidate to join a well known & well established organisation! The ideal candidate for the role is someone who has worked in a similar position with a Agricultural, Plant, Heavy Plant or Quarrying industries. You will have knowledge of the of this machinery and be able to understand common faults, parts and challenges that come with them! The day to day role of the Service Controller is to be able to liaise with the employers clients & engineers to ensure the best possible customer service! Authorising repairs and servicing to the companies equipment and managing the business’ Service Engineers diaries accordingly. The company is a well known & well respected brand within the industry, this is a brilliant opportunity for a candidate to join a growing business that offers unrivalled progression! The Role: Service Controller Liaising with clients & engineers UK Wide Sourcing Parts Updating each repair/Service on the database The Candidate: Experience within Heavy Plant/ Agricultural/ Static Plant Worked as a Service Controller/ Technical Service Controller/ Plant Engineer Full Driving License….
Service Controller employer: Neos Recruitment
Contact Detail:
Neos Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Familiarize yourself with the specific types of heavy plant machinery that the company deals with. Understanding common faults and parts will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the agricultural and heavy plant industries. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss your previous experience in service control or technical roles. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues in the past.
✨Tip Number 4
Research Neos Engineering and their position in the market. Understanding their values and recent projects can help you tailor your conversation during the interview, demonstrating that you're a great fit for their team.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the Heavy Plant, Agricultural, or Quarrying industries. Emphasize any previous roles as a Service Controller or Technical Service Controller.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the machinery and your ability to liaise effectively with clients and engineers. Mention specific examples of how you've provided excellent customer service in past roles.
Highlight Relevant Skills: In your application, emphasize skills such as problem-solving, communication, and organizational abilities. These are crucial for managing Service Engineers' diaries and authorizing repairs.
Show Enthusiasm for Progression: Express your interest in growth within the company. Mention how you align with their values and your eagerness to contribute to a well-respected brand in the industry.
How to prepare for a job interview at Neos Recruitment
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of heavy plant machinery and the common faults associated with it. Discuss any relevant experience you have in the agricultural or quarrying industries, as this will show that you are well-prepared for the role.
✨Highlight Your Customer Service Skills
Since the role involves liaising with clients and engineers, be ready to share examples of how you've provided excellent customer service in previous positions. This will help illustrate your ability to manage relationships effectively.
✨Discuss Your Organizational Abilities
As a Service Controller, managing engineers' diaries is crucial. Be prepared to talk about your organizational skills and any tools or methods you use to keep track of schedules and repairs.
✨Prepare Questions About Progression
Since the company offers unrivaled progression, come prepared with questions about career development opportunities within the organization. This shows your interest in growing with the company and your long-term commitment.
