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- Tasks: Be the friendly face of our hotel, welcoming guests and managing their stay.
- Company: Join a distinguished hotel in Worcestershire known for exceptional service and warm hospitality.
- Benefits: Enjoy a competitive salary, annual bonus, tips, and part-time options for work-life balance.
- Why this job: Experience a dynamic work environment with opportunities for growth and career advancement.
- Qualifications: Must have at least 1 year of hotel reception experience and excellent communication skills.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace.
The predicted salary is between 24750 - 24750 £ per year.
Location: Worcestershire
Salary: £24,750 per annum
Employment Type: Full-Time (Part-Time May Be Available - 4 Days)
Annual Bonus: £1,800
Tips: Approximately £3,000
About Us: This is a distinguished hotel located in the heart of Worcestershire, known for its exceptional service and warm hospitality. We pride ourselves on creating a welcoming environment for all our guests, making their stay truly memorable.
Job Description: We are seeking a professional and friendly Receptionist to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their stay is enjoyable and hassle-free. Your responsibilities will include:
- Welcoming and checking in guests
- Managing reservations and room allocations
- Handling guest inquiries and providing information about the hotel and local attractions
- Coordinating with housekeeping and other departments to fulfill guest requests
- Processing payments and maintaining accurate records
- Resolving any guest issues promptly and efficiently
Qualifications:
- Experience: Minimum of 1 year of hotel reception experience is required.
- Skills: Excellent communication and interpersonal skills, proficiency in using hotel management software, strong organizational abilities, and the ability to multitask.
- Attributes: A positive attitude, attention to detail, and a commitment to providing outstanding customer service.
Benefits:
- Competitive Salary: £24,750 per annum.
- Annual Bonus: £1,800.
- Tips: Approximately £3,000.
- Work-Life Balance: Part-time options available (4 days).
- Professional Development: Opportunities for growth and career advancement within the hotel.
How to Apply: If you are passionate about hospitality and have the required experience, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and quote 33589. Join our team and be a part of a dynamic and rewarding work environment. We look forward to welcoming you!
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Contact Detail:
Juice Hospitality Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its services before your interview. Knowing details about the hotel's amenities, local attractions, and its commitment to customer service will show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging in conversations with friends or family. As a receptionist, you'll need to convey information clearly and warmly, so honing these skills can make a big difference.
✨Tip Number 3
Prepare to discuss your previous experience in hotel reception. Think of specific examples where you handled guest inquiries or resolved issues, as this will demonstrate your capability and readiness for the role.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. Being able to juggle reservations, guest requests, and payments is crucial, so be ready to share your strategies.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the receptionist position. Highlight your relevant experience in hotel reception and emphasise your excellent communication skills and customer service attitude.
Showcase Relevant Experience: In your CV, clearly outline your previous roles in hotel reception or similar positions. Include specific examples of how you managed guest inquiries and resolved issues to demonstrate your capability.
Highlight Key Skills: Mention your proficiency in hotel management software and any organisational skills that make you a strong candidate. Use bullet points to make these skills stand out in your application.
Follow Application Instructions: Ensure you quote the job reference number 33589 in your cover letter as specified in the job description. This shows attention to detail and ensures your application is processed correctly.
How to prepare for a job interview at Juice Hospitality Ltd
✨Research the Hotel
Before your interview, take some time to learn about the hotel’s history, values, and services. This will not only show your genuine interest in the position but also help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Receptionist, excellent communication is key. During the interview, demonstrate your ability to communicate clearly and confidently. Practice common interview questions and prepare to discuss how you've handled guest inquiries in the past.
✨Highlight Your Organisational Abilities
Being organised is crucial for a Receptionist. Be ready to share examples of how you manage multiple tasks efficiently, such as handling reservations while addressing guest needs. This will illustrate your capability to multitask in a busy environment.
✨Emphasise Customer Service Experience
Since the role focuses on providing outstanding customer service, be prepared to discuss your previous experiences in hospitality. Share specific instances where you went above and beyond to ensure guest satisfaction, as this will resonate well with the interviewers.
