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- Tasks: Be the friendly face of our care home, greeting visitors and handling admin tasks.
- Company: Join Maria Mallaband, a caring community focused on providing excellent service to residents.
- Benefits: Enjoy flexible working, health perks, discounts, and training opportunities.
- Why this job: Make a difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Must have the right to work in the UK and live within commuting distance.
- Other info: Disability Confident employer; we welcome applications from all backgrounds.
The predicted salary is between 24000 - 33600 £ per year.
The Receptionist at Maria Mallaband is part of the care team and as such will have some contact with residents. The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.
The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.
We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.
Duties include:
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Photocopying documents
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Filing
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Scanning
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Answering the telephone in a professional manner
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Greeting relatives and visiting professionals
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Other general administrative duties
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
In return, you will receive a competitive salary package plus:
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Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
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Early Pay – Access to earned pay prior to payday
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Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
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An exclusive discount on Tastecard – dine out with up to 50% off total food bill
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Free criminal record checks
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Pension Scheme with Nest
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Flexible working patterns
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Cycle to work scheme**
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Service recognition
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Training support and development opportunities
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Employee Assistance Programme
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Wellbeing support
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Discounted gym membership
*Benefits require completion of a 12-week probationary period before they can be accessed.
**Benefit subject to deduction not taking colleague below National Living Wage
Receptionist employer: Maria Mallaband Care Group
Contact Detail:
Maria Mallaband Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your interpersonal skills during the interview. As a Receptionist, you'll be the first point of contact for residents and visitors, so demonstrating your ability to communicate warmly and effectively is crucial.
✨Tip Number 2
Familiarize yourself with the care home environment and the specific needs of residents. Showing that you understand the importance of confidentiality and respect in this setting will set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in administrative roles or customer service. Being able to efficiently handle tasks like answering phones, filing, and greeting visitors will demonstrate your readiness for the role.
✨Tip Number 4
If you have any relevant certifications or training, such as in health and safety or customer service, make sure to mention them. This can give you an edge and show your commitment to professional development.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position at Maria Mallaband. Understand the key responsibilities and the importance of maintaining a friendly demeanor while interacting with residents, relatives, and visitors.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles. Mention specific tasks like answering phones, greeting guests, or handling confidential information to demonstrate your suitability for the role.
Showcase Your Soft Skills: Since the role requires interaction with service users and visitors, highlight your soft skills such as communication, empathy, and professionalism. Provide examples of how you've successfully managed similar interactions in past roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents reflect a professional tone suitable for a care home environment.
How to prepare for a job interview at Maria Mallaband Care Group
✨Show Your Friendly Side
As a Receptionist, maintaining a friendly demeanor is crucial. Practice your greeting and ensure you convey warmth and approachability during the interview. This will demonstrate that you can create a welcoming environment for residents and visitors.
✨Understand Confidentiality
Familiarize yourself with the importance of confidentiality in a care home setting. Be prepared to discuss how you would handle sensitive information and why it's vital to maintain privacy regarding residents and staff.
✨Highlight Your Administrative Skills
The role involves various administrative tasks like photocopying, filing, and answering phones. Be ready to share examples from your past experiences that showcase your organizational skills and ability to manage multiple tasks efficiently.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you would interact with residents, relatives, and professionals. Think of specific scenarios where you successfully communicated in a challenging situation.
