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- Tasks: Lead a team overseeing accommodation services in the Southwest, ensuring policies are followed.
- Company: Join an independent organization providing vital accommodation services across the UK.
- Benefits: Enjoy 33 days of annual leave, life cover, health membership, and mileage expenses.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Must have a full UK driving license and experience managing teams or projects.
- Other info: This is a home-based role with travel required; flexibility is key!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for an Operational Team Leader to join our client, an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section. The Team Leader will be responsible for managing and overseeing the accommodation in the Southwest of England, alongside a second Team Leader and managing a team of Housing Officers, who are responsible for property inspections, complaints and the safeguarding and welfare checks of Service Users.
You will be responsible for ensuring policies and procedures are adhered to and Key Performance Indicators are met, whilst supporting the Strategic Operational Lead for the area.
The Team Leader will also be responsible for areas in and around Bristol, Swindon, Gloucester and Wiltshire, but there will be a requirement to cover other areas of the Southwest in the other Team Leader’s absence, for Devon and Cornwall. The role is home based, however travel to the areas of responsibility will be required and will be managed and planned accordingly.
The successful applicant will be expected to attend meetings for their area, and liaise with Home Office professionals, regional Safeguarding Officers, Local Authorities and the police and other emergency services. There may be requirements to manage incidents, and they will need to have the skills and capability to deal with challenging behaviours and situations, offering support to the Housing Officers.
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33 days annual leave per annum (25 days plus bank holidays)
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Life Cover (2 x basic salary)
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Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
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6 month probation period
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Employer pension contribution (4% employer, 4% employee)
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Laptop/Phone/other equipment if required as part of job role
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Mileage expenses (claimable from home)
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Referral Scheme
The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service. Full UK Driving Licence is essential. DVLA checks will be carried out.
Ready to take your career to the next level? If you are interested and would like to find out more about the position, then please email Lucy
at l.wildish@newappointmentsgroup.co.uk for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.
Operational Team Leader employer: New Appointments Group Limited
Contact Detail:
New Appointments Group Limited Recruiting Team
l.wildish@newappointmentsgroup.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Team Leader
✨Tip Number 1
Familiarize yourself with the specific accommodation services provided in the Southwest of England. Understanding the local context and challenges will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing and accommodation sector, especially those who work with local authorities and safeguarding officers. Building these connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling challenging situations. Be ready to share specific examples that highlight your leadership skills and ability to support your team effectively.
✨Tip Number 4
Since the role requires travel, ensure you have a reliable plan for managing your time and logistics. Being able to articulate how you will handle travel and area coverage can set you apart from other candidates.
We think you need these skills to ace Operational Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accommodation services, team management, and any specific skills related to property inspections and safeguarding. Use keywords from the job description to align your experience with the role.
Craft a Compelling Cover Letter: In your cover letter, clearly outline your relevant experience and explain why you are interested in the Operational Team Leader position. Mention your ability to manage teams and handle challenging situations, as well as your familiarity with the Southwest region.
Highlight Key Skills: Emphasize skills such as leadership, communication, and problem-solving in both your CV and cover letter. Provide examples of how you've successfully managed teams or dealt with difficult situations in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at New Appointments Group Limited
✨Understand the Role and Responsibilities
Make sure you have a clear understanding of the Operational Team Leader's responsibilities, especially regarding managing accommodation services and overseeing Housing Officers. Familiarize yourself with the specific areas you'll be covering, such as Bristol, Swindon, Gloucester, and Wiltshire.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences that showcase your leadership abilities. Highlight how you've successfully managed teams, dealt with challenging situations, and ensured adherence to policies and procedures.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, including local authorities and emergency services, be ready to discuss how you effectively communicate and collaborate with different parties. Provide examples of successful interactions in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle incidents and challenging behaviors. Think about past experiences where you managed difficult situations and be prepared to explain your thought process and actions taken.
