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- Tasks: Manage service processes in the automotive sector, ensuring top-notch customer experiences.
- Company: Join a global automotive leader, recognized as one of the UK's Top 100 Companies to work for.
- Benefits: Enjoy a competitive salary, company car, performance bonuses, and generous holiday allowances.
- Why this job: Be part of an innovative team transforming the automotive industry while driving across the UK.
- Qualifications: A valid driving license is required; experience in process management is a plus.
- Other info: This role involves occasional travel to the Head Office near Epsom, Surrey.
The predicted salary is between 36000 - 60000 £ per year.
Job Description Service Process Manager (Automotive) £45,000 – £48,000 + company car Permanent This is a field-based role (driving licence required) mainly covering the Northern/Eastern region including Scotland & Northern Ireland . However, you will be required to cover the whole of the UK as determined by business needs. There will also be occasional visits to Head Office near Epsom, Surrey ASAP start Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Café and Canteen, 25 days holiday + all bank holidays) Would you like to join a Global automotive OEM company, voted one of the Sunday Times Top 100 Companies to work in the UK? If the answer is yes, please keep reading! TLP have been working with Toyota (GB) PLC for over 25 years and are a trusted partner. This role will be employed by TLP (secondment to Toyota (GB) PLC) The UK automotive industry is changing, impacting not only the new vehicle sales environment but also the aftermarket and ownership. As a result, now more than ever before, it is vital to optimise processes and operations to realise the full lifetime value of vehicles and deliver an outstanding first-class customer experience. There…
Service Process Manager (Automotive) employer: TLP Consultancy
Contact Detail:
TLP Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Process Manager (Automotive)
✨Tip Number 1
Familiarize yourself with the latest trends in the automotive industry, especially regarding customer experience and process optimization. This knowledge will help you demonstrate your understanding of the industry's current challenges during interviews.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience with OEMs. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Toyota.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully optimized processes or improved customer satisfaction. Tailoring your examples to align with the responsibilities of a Service Process Manager will make a strong impression.
✨Tip Number 4
Since this is a field-based role, ensure you highlight your flexibility and willingness to travel across the UK. Mention any previous roles that required similar travel to show you're comfortable with the demands of the position.
We think you need these skills to ace Service Process Manager (Automotive)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Process Manager position. Understand the key responsibilities and required skills, especially those related to process optimization and customer experience in the automotive industry.
Tailor Your CV: Customize your CV to highlight relevant experience in service management and process improvement within the automotive sector. Use specific examples that demonstrate your ability to enhance customer satisfaction and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasize your passion for the automotive industry and how your skills align with the company's goals. Mention your willingness to travel across the UK as required.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at TLP Consultancy
✨Understand the Automotive Industry
Make sure to brush up on the latest trends and changes in the automotive industry, especially regarding new vehicle sales and aftermarket services. This knowledge will help you demonstrate your understanding of the sector during the interview.
✨Showcase Your Process Optimization Skills
Prepare examples from your past experiences where you successfully optimized processes or operations. Be ready to discuss how these improvements led to enhanced customer experiences or increased efficiency.
✨Highlight Your Field Experience
Since this is a field-based role, emphasize any previous experience you have in similar positions. Discuss your ability to manage time effectively while covering large geographical areas, and how you handle the challenges that come with it.
✨Familiarize Yourself with TLP and Toyota
Research TLP and Toyota (GB) PLC to understand their values, culture, and recent developments. Being knowledgeable about the company will show your genuine interest and help you align your answers with their expectations.
