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- Tasks: Lead operations for a vital not-for-profit, ensuring compliance and excellent service delivery.
- Company: Join a small but impactful organization serving financially excluded communities in West Yorkshire.
- Benefits: Enjoy a flexible 4-day work week, remote options, and 25 days holiday.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in FCA/PRA regulated settings, staff training, and policy implementation required.
- Other info: Position based in Leeds with easy public transport access and affordable parking.
The predicted salary is between 30000 - 50000 £ per year.
You will be an experienced senior operations manager who thrives on the variety of work that comes with the territory of working for a small, but vital not for profit providing critical services across the West Yorkshire area and be looking to step up into a Chief Operating Officer level role. What you’ll be doing… As the Chief Operating Officer you will identify products that will benefit our service users and assist in providing a competitive range of services, including appropriate support to financially excluded communities. You will ensure all operations are in compliance with FCA/PRA and all other relevant regulations. Reporting directly to the CEO, you will support the CEO and Board of Directors and promote the delivery of an excellent service in accordance with professional standards, legislative requirements, and policies and procedures. You will supervise staff, secondees, trainees, and volunteers. You will be responsible for carrying out regular office staff appraisals, formulating training plans, and assisting in staff training and development. You’ll also be responsible for maintaining and developing relationships with senior level stakeholders both internally and externally. You will have access to extremely confidential information and will be responsible for ensuring all ICT computer hardware, and software is used and maintained correctly. You will control and issue all security keys within the office. You will be responsible for the review and update of AML Policy, systems and training for Money Laundering to ensure compliance. Your principal duties will include analysing, interpreting & presenting information, government legislation, essential communication, with findings and recommendations to support the CEO and Board of Directors in making correct financial and business decisions. You will also work with and support the CEO and subcommittees, arrange meetings, analyse key data/information, and provide recommendations for review for all projects for the final decision for the Board. What you’ll need to offer… The ideal candidate will have strong problem-solving abilities, excellent communication, customer handling, and interpersonal skills. You will be responsible for your own professional development, with the assistance of the CEO and the trade association training academy. The ideal candidate will have experience in training and development of staff within an FCA/PRA regulated setting as well as experience of managing staff and conducting staff appraisals, formulating training plans, and progression & succession planning. You will have experience in launching/developing all products/services, including research, proposals, contracts, integration, training and development, with an overview from the CEO to support the provision of sound and effective financial systems. You will also have experience in creating and implementing policy & procedural changes and documentation for the organisation with the support of the CEO and ensuring these are regularly reviewed and updated or generated to ensure compliance. What’s in it for you… Broad and varied portfolio of work 4 days per week with 2 days office based (more if desired by the successful candidate) and 2 days working from home West Yorkshire location based in an easily accessible office to public transport, but also with affordable parking close by Salary of £35,500 for 4 days per week Opportunity to work as part of a team that is making a difference in the community. 25 days holiday plus statutory days Job Info Job Title: Chief Operating Officer Company: CV-Library Location: Leeds, West Yorkshire Contract: Permanent Hours: Part Time #J-18808-Ljbffr
Chief Operating Officer employer: CV Library
Contact Detail:
CV Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Make sure to highlight your experience in managing operations within a regulated environment, especially if you have worked with FCA/PRA compliance. This will show that you understand the complexities of the role and can navigate the necessary regulations.
✨Tip Number 2
Demonstrate your ability to develop and implement training plans for staff. Share specific examples of how you've successfully trained and developed teams in the past, as this is a key responsibility of the COO position.
✨Tip Number 3
Network with professionals in the not-for-profit sector, particularly those who have experience in senior operational roles. Building relationships with stakeholders can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Be ready to share examples of challenges you've faced in previous roles and how you successfully navigated them, as this will be crucial for a COO role.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly in a not-for-profit setting. Emphasize your skills in compliance with FCA/PRA regulations and your ability to manage staff and training programs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community service and how your background aligns with the mission of the organization. Mention specific examples of how you've successfully launched or developed products/services in previous roles.
Highlight Relevant Experience: Clearly outline your experience in managing staff appraisals, formulating training plans, and developing policies. Use quantifiable achievements to demonstrate your impact in previous positions.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples of how you've effectively communicated with stakeholders at all levels. This could include presenting data, leading meetings, or collaborating on projects.
How to prepare for a job interview at CV Library
✨Showcase Your Experience
Be prepared to discuss your previous roles in operations management, especially in a not-for-profit context. Highlight specific examples where you've successfully implemented policies or developed services that benefited the community.
✨Demonstrate Compliance Knowledge
Since compliance with FCA/PRA regulations is crucial, make sure to familiarize yourself with these regulations. Be ready to explain how you've ensured compliance in past roles and how you would approach it in this position.
✨Emphasize Leadership Skills
As a COO, you'll be supervising staff and volunteers. Share your experiences in leading teams, conducting appraisals, and developing training plans. Discuss your approach to fostering a positive work environment and supporting professional development.
✨Prepare for Stakeholder Engagement
You will need to maintain relationships with senior stakeholders. Think of examples where you've successfully engaged with stakeholders, presented data, or influenced decisions. This will demonstrate your ability to communicate effectively at all levels.
