At a Glance
- Tasks: Coordinate facilities and hospitality services, ensuring a welcoming environment for clients and colleagues.
- Company: Join a prestigious international law firm known for its commitment to professionalism and inclusion.
- Benefits: Enjoy amazing perks like private health, dental, gym access, and performance bonuses.
- Why this job: Be part of a dynamic team that values your contributions and enhances workplace experiences.
- Qualifications: Experience in facilities or hospitality is essential; IOSH or NEBOSH certification preferred.
- Other info: This role requires full-time, in-person presence in Manchester.
The predicted salary is between 24000 - 28800 £ per year.
Facilities Coordinator in Manchester - £30,000 to £32,000 plus benefits.
We are working with a prestigious international law firm to recruit a Facilities & Hospitality Coordinator for a 12-month fixed-term contract. Based in their Manchester office, this role plays a vital part in the Workplace Experience team—focused on delivering exceptional service and ensuring that both clients and colleagues enjoy a seamless, productive, and welcoming environment.
The Role:
As the Facilities & Hospitality Coordinator, you will be at the heart of the firm’s day-to-day operations, providing a high level of client service and tailoring workplace support to ensure every visitor and employee feels valued. This role requires full-time, in-person presence.
Key Responsibilities:
- Providing outstanding service to all internal and external visitors, ensuring requests are handled promptly, accurately, and with care.
- Acting as a central point of contact for all workplace and facilities queries, offering support and guidance with professionalism.
- Advising on and coordinating room bookings, AV equipment, and meeting set-ups to ensure smooth delivery of events and conferences.
- Proactively identifying opportunities to improve service processes and enhance the overall workplace experience.
- Supporting the implementation of health and safety best practices and ensuring regulatory compliance across the site.
About You:
You have a warm, approachable manner and enjoy creating a positive experience for others. You’re confident working in a fast-paced professional services environment and have excellent communication skills. You adapt quickly to different situations and have a strong attention to detail.
Essential Requirements:
- Experience in facilities, hospitality, or workplace support—ideally within a professional services or corporate setting.
- Working knowledge of health & safety standards, with IOSH or NEBOSH certification preferred.
- A collaborative, customer-focused attitude and a passion for delivering exceptional service.
What’s on Offer:
Join a leading global law firm where your contribution to the workplace environment truly matters. This is an opportunity to work in a high-performing, people-focused team in a firm that values professionalism, integrity, and inclusion.
We are committed to promoting equality of opportunity and diversity. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Facilities Manager (FTC) employer: Front of House Recruitment
Contact Detail:
Front of House Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager (FTC)
✨Tip Number 1
Familiarise yourself with the specific needs of a Facilities & Hospitality Coordinator role. Research the key responsibilities mentioned in the job description, such as room bookings and AV equipment coordination, to demonstrate your understanding during any discussions.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in corporate settings. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since this role focuses heavily on providing exceptional service, think of specific examples from your past experiences that highlight your ability to create positive workplace experiences.
✨Tip Number 4
Stay updated on health and safety regulations relevant to the workplace. Having a solid understanding of these standards will not only help you in the role but also show your commitment to maintaining a safe environment for all employees and visitors.
We think you need these skills to ace Facilities Manager (FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities, hospitality, or workplace support. Emphasise any roles where you provided exceptional service or managed client interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm and approachable manner. Mention specific examples of how you've improved service processes or enhanced workplace experiences in previous roles.
Highlight Health & Safety Knowledge: If you have IOSH or NEBOSH certification, be sure to mention it prominently. Discuss your understanding of health and safety standards and how you've applied them in past positions.
Showcase Communication Skills: In both your CV and cover letter, provide examples of your excellent communication skills. Describe situations where you effectively handled queries or coordinated events, demonstrating your ability to thrive in a fast-paced environment.
How to prepare for a job interview at Front of House Recruitment
✨Showcase Your Customer Service Skills
As a Facilities & Hospitality Coordinator, your ability to provide outstanding service is crucial. Prepare examples of how you've handled client requests in the past, demonstrating your warm and approachable manner.
✨Know the Company Culture
Research the law firm’s values and workplace culture. Understanding their commitment to professionalism, integrity, and inclusion will help you align your answers with what they value most in a candidate.
✨Highlight Your Attention to Detail
This role requires strong attention to detail, especially when coordinating room bookings and AV setups. Be ready to discuss specific instances where your meticulous nature has led to successful outcomes.
✨Prepare for Health and Safety Questions
Since knowledge of health and safety standards is essential, brush up on relevant regulations and be prepared to discuss your experience or certifications like IOSH or NEBOSH during the interview.