Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage diaries, handle calls, and support clinical teams with administrative tasks.
- Company: Join a dynamic healthcare team dedicated to providing excellent patient care.
- Benefits: Enjoy comprehensive training, supportive supervision, and opportunities for professional development.
- Why this job: Be part of a caring environment where your contributions make a real difference in healthcare.
- Qualifications: Proficiency in Microsoft packages and experience in administration preferred; training provided.
- Other info: Flexible working approach and teamwork are essential for this role.
The predicted salary is between 28800 - 43200 £ per year.
You will be proficient and experienced in the use of Microsoft packages. You will be experienced in managing diaries and calendars.We would prefer if you had experience using electronic clinical records although full training will be given for the systems we use. The post-holder will be required to work as part of a team with other Clinical Administrators and team members and provide cross cover during periods of staff absence. The post-holder will need be flexible in their approach and use initiative and judgement to organize their own workload. You will be part of a dynamic and supportive team, benefiting from a comprehensive supervision and appraisal system, with a commitment to staff development., * Inputting into, monitoring and printing reports from supported systems, run reports and obtain data for reports when required for all healthcare services on site
-
To receive incoming telephone calls, and deal with queries where possible /or take accurate messages and direct to the appropriate recipient
-
Deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a "client-focused" service which promotes good customer service and effective working relationships
-
To generate a range of documentation including letters and reports to a professional standard. This may include the composition of letters to patients and families/carers and other professionals on behalf of the team
-
Minute taking/prepare agenda, appropriately at informal meetings where required, drafting, obtaining approval and distributing in a timely manner. To ensure the appropriate and timely dissemination of information across the team
-
Deal with concerned patients/relatives and stake holders with tact, patience and discretion, especially when conveying sensitive information, some of which can be stressful and likely to be emotional
-
Manage incoming and outgoing post ensuring all incoming mail is date stamped and forwarded to the appropriate person on the day of arrival, including electronic mail received and sent for the teams. Sort outgoing mail according to internal, external departments and relevant agencies
HMP Peterborough
Saville Road, Westwood
Peterborough
PE3 7PD, https://www.nhft.nhs.uk/ (Opens in a new tab), nicola.churchill@nhft.nhs.uk
01733217500
Healthcare Administrator employer: Northamptonshire Healthcare Foundation Trust
Contact Detail:
Northamptonshire Healthcare Foundation Trust Recruiting Team
+441733217500
nicola.churchill@nhft.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Administrator
✨Tip Number 1
Familiarize yourself with Microsoft packages, especially Excel and Word, as these are essential for managing reports and documentation. Consider taking a quick online course or tutorial to brush up on any specific features you might need.
✨Tip Number 2
Since the role involves managing diaries and calendars, practice using scheduling tools like Outlook or Google Calendar. Being able to demonstrate your proficiency in organizing schedules will set you apart during the interview.
✨Tip Number 3
Showcase your ability to work in a team by preparing examples of past experiences where you collaborated effectively with others. Highlighting your flexibility and initiative in those situations will resonate well with the hiring team.
✨Tip Number 4
Prepare to discuss how you handle sensitive information and difficult conversations. Think of specific instances where you demonstrated tact and patience, as this is crucial for dealing with patients and their families.
We think you need these skills to ace Healthcare Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your proficiency with Microsoft packages and any experience you have managing diaries and calendars. If you've worked with electronic clinical records before, mention that too!
Showcase Teamwork Skills: Since the role requires working as part of a team, include examples of how you've successfully collaborated with others in previous positions. Highlight your flexibility and ability to cover for colleagues.
Demonstrate Client-Focused Service: Provide specific examples of how you've delivered excellent customer service in past roles. Mention any experience dealing with sensitive situations or communicating with patients and families.
Attention to Detail: Given the need for generating documentation and minute-taking, showcase your attention to detail. You might want to mention any relevant experience in drafting letters, reports, or managing correspondence.
How to prepare for a job interview at Northamptonshire Healthcare Foundation Trust
✨Show Your Microsoft Skills
Since proficiency in Microsoft packages is crucial for this role, be prepared to discuss your experience with these tools. Highlight specific examples of how you've used them in previous positions to improve efficiency or manage tasks.
✨Demonstrate Teamwork
This position requires working closely with other Clinical Administrators. Share experiences where you successfully collaborated with a team, especially during challenging situations or staff absences, to showcase your ability to support and cover for colleagues.
✨Emphasize Flexibility and Initiative
The job calls for flexibility and the ability to organize your own workload. Prepare to give examples of times when you had to adapt quickly to changing circumstances or take the initiative to solve problems independently.
✨Communicate with Empathy
Handling sensitive information with tact and patience is essential. Be ready to discuss how you've managed difficult conversations in the past, particularly with patients or their families, to demonstrate your ability to maintain professionalism under pressure.
