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- Tasks: Serve customers, manage stock, and deliver top-notch service.
- Company: Join WHSmith, transforming the UK's rest stop experience with travel essentials.
- Benefits: Enjoy up to £440 bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Be part of a fun team, learn new skills, and enjoy great perks.
- Qualifications: No experience needed, just bring your enthusiasm!
- Other info: Flexible hours and funded qualifications for personal growth.
£11.90 per hourAddress: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SPJoining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.Don’t worry about the skills, we’ll teach you everything you need to know.What we offer our Retail Assistants
Up to £440 annual bonus scheme
Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
Fabulous development opportunities including funded qualifications
Weekly Pay
What you will be doing as a Retail Assistant:
Serving customers in a timely manner
Receiving deliveries and stock replenishment
Providing exceptional customer service
Retail Assistant - WHSmith employer: Moto Hospitality
Contact Detail:
Moto Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - WHSmith
✨Tip Number 1
Show your enthusiasm! When you approach us for the Retail Assistant position, let your passion for customer service shine through. A positive attitude can make a huge difference in how we perceive your fit for our team.
✨Tip Number 2
Familiarize yourself with WHSmith's products and services. Knowing what we offer will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 3
Be ready to discuss your flexibility and availability. Since we operate in a busy environment, showing that you can adapt to various shifts will make you a more attractive candidate.
✨Tip Number 4
Prepare to share examples of how you've provided great customer service in the past, even if it's from different experiences. We value transferable skills and want to hear about your ability to connect with customers.
We think you need these skills to ace Retail Assistant - WHSmith
Some tips for your application 🫡
Show Enthusiasm: Since WHSmith is looking for enthusiastic individuals, make sure to express your passion for customer service and teamwork in your application. Highlight any relevant experiences, even if they are not directly related to retail.
Tailor Your CV: Customize your CV to reflect the skills and qualities mentioned in the job description. Emphasize your ability to learn quickly and adapt to new environments, as WHSmith is willing to train you.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and eagerness to join the team. Mention why you want to work at WHSmith specifically and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto Hospitality
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic people, make sure to express your excitement about the role and the company during the interview. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Willingness to Learn
The job description mentions that they will teach you everything you need to know. Emphasize your eagerness to learn new skills and adapt to the retail environment. This shows that you're open-minded and ready to grow with the company.
✨Prepare for Customer Service Scenarios
Even if you don't have extensive experience, think of examples from your past where you've provided good service or helped someone. Be ready to discuss how you would handle different customer situations, as exceptional customer service is a key part of the role.
✨Ask Questions About the Team
Demonstrate your interest in being part of the team by asking questions about the work culture and team dynamics. This not only shows your enthusiasm but also helps you understand if it's the right fit for you.
