Field Service Engineer

Our client is based near Northampton and is part of an established Group that specialises in the provision of bespoke materials handling solutions to a diverse range of customers and industry sectors worldwide. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit a dynamic and multi-skilled Field Service Engineer to complement their established and professional engineering service team.

The successful candidate will undertake a broad range of both reactive and PPM activities on a range of electrical, mechanical, hydraulic, and pneumatic systems, thriving within a customer-facing environment where the highest levels of quality customer service and satisfaction are paramount.

After an initial training and induction period encompassing all aspects of Health and Safety and working at height, the successful candidate will carry out service calls on a planned preventative and reactive basis at customer premises as required, undertaking Preventive Service Maintenance and repair of customers' site equipment and other manufacturers' products and systems. This includes communicating activity and requirements with the customer clearly and concisely, and reporting via job sheets the activities carried out and faults found during service.

You will also undertake the training of customers and their technicians in the use of and service and maintenance of equipment as required. Complying with all Health and Safety Requirements, you will additionally provide assistance in the installation and commissioning of any machines and will be flexible in your approach to the position.

It is envisaged that the successful candidate will currently be working in a similar Plant and Equipment arena, probably within a maintenance environment, and will demonstrate experience of working with Materials Handling Equipment and Automatic process equipment with a solid mechanical background. You will have multi-skilled experience and, as the role is field-based, you will be comfortable working in various locations and varied environments under your own initiative.

A full UK driving licence is essential for the role, as is the flexibility to work additional hours as required to ensure customer satisfaction at various locations. In return, an attractive benefits package, stability, and genuine career progression opportunities are available.