Principle Product Manager Technical , Conversational Shopping

DESCRIPTION:

We’re on a mission to rewrite the rules of eCommerce by giving customers entirely new ways to engage with Amazon. With AI, we’re unlocking the potential to turn information into useful knowledge, making it easier for customers to find exactly what they’re looking for and get things done. We are working backwards from a vision of conversational, contextual, and interactive experience that helps customers find answers to product questions, perform product comparisons, receive product suggestions, and more — in a store that sells everything.

Introducing: Rufus! Rufus is Amazon’s expert shopping assistant trained on Amazon’s product catalog and information from across the web to answer customer questions on shopping needs, products, and comparisons, make recommendations based on this context, and facilitate product discovery in the same Amazon shopping experience customers use regularly. Read more about Rufus on the About Amazon blog:

We are seeking a Principal Product Mgr – Tech, to own the vision, development, launch, and continuous improvement of AI-powered features in Amazon Rufus. Specifically, in this role you will be responsible for creating new and unique multimodal and visual shopping experiences. You will work with talented scientists, engineers, UX designers, program managers, and product managers to innovate on behalf of our customers. The right person has deep technical knowledge, a high level of customer obsession, is comfortable with a high level of ambiguity, has a strong demonstrated ability to build repeatable and scalable processes, and is an independent operator skilled at aligning resources and working cross-team to deliver on behalf of our customers.

Key job responsibilities:

1. Define and build a vision for the next generation of AI-powered experiences on Amazon. This includes drafting documents that work backwards from our customers (PR-FAQ style) to describe key objectives, execution strategies, goals, and solutions. You will own annual and quarterly plans, feature requirements, resourcing asks, and more.
2. Partner with stakeholders to design and align on roadmaps and goals. You will define and maintain a prioritized backlog, working closely with the development teams to understand feasibility and technical approach for each item.
3. You will write feature requirements, review technical designs, and work across teams to craft disruptive solutions for complex problems.
4. Define and execute various strategies for collecting user research and customer feedback. You will leverage both quantitative and qualitative data to evaluate launch readiness and identify areas to improve.
5. You will evaluate technology trends to define a roadmap of features that delights our customers.
6. Build and execute a go-to-market strategy for new features.

BASIC QUALIFICATIONS:

• 5+ years product management experience.
• Bachelor’s degree or higher with a technical discipline, or equivalent experience.
• Demonstrated experience shipping commercially successful consumer products to global market segments.
• Superior communication skills, written and verbal. Experience presenting to C-level leadership.
• Strong track record building and leading high-performing teams.
• Experience managing complex product development cycles and highly technical solutions.

PREFERRED QUALIFICATIONS:

• MBA with BS or higher in Computer Science or related field.
• Strong analytical and quantitative skills.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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