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- Tasks: Lead client engagements and ensure smooth deployment of an AI-powered video conferencing platform.
- Company: Join a rapidly expanding tech start-up backed by veterans from Uber, WeWork, and Amazon.
- Benefits: Enjoy a fully remote role with a competitive salary and up to £50,000 bonus.
- Why this job: Be a key player in innovating the future of work while working with cutting-edge technology.
- Qualifications: 5+ years in customer-facing technical roles with strong networking and security knowledge required.
- Other info: Perfect for Sales Engineers or Technical Account Managers eager to join a growing start-up.
The predicted salary is between 45000 - 105000 £ per year.
Technical Account Manager – Networking, Video Conferencing – £75,000 + up to £50,000 bonus – fully remote A rapidly expanding tech start-up, are searching for their very first Technical Account Manager, who will be made responsible for being a champion for all of their clients. This company are innovating video conferencing by using an AI powered platform to facilitate real-time, large-scale conversations with an entire workforce, and they are backed by ex-Uber, WeWork and Amazon veterans to pioneer the future of work. The ideal Technical Account Manager will have a significant effect on the organisation as you will take the lead on all client engagements, through to onboarding them and ensuring a smooth and successful deployment of their platform. You’ll also be the main technical touchpoint, handling IT and security integrations, troubleshooting any technical hurdles, and ensuring seamless communication. The ideal Technical Account Manager will have experience with the following: 5+ years’ experience in customer-facing technical roles Strong understanding of network configurations, security protocols, and firewalls Hands-on experience with SSO technology (SAML, OAuth, OpenID Connect) Experience with video conference systems If you are a Sales Engineer, or customer facing Technical Account Manager, looking to join a rapidly growing start-up soon to secure Series A, please apply! Technical Account Manager – Networking, Video Conferencing – £75,000 + up to £50,000 bonus – fully remote
Technical Account Manager employer: Burns Sheehan
Contact Detail:
Burns Sheehan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in video conferencing technology and AI applications. Being knowledgeable about these topics will help you stand out during discussions and demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the tech start-up space, especially those who have experience in customer-facing technical roles. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client engagements in the past. Highlighting your problem-solving skills and ability to handle technical hurdles will be crucial.
✨Tip Number 4
Research the company’s background and their innovative approach to video conferencing. Understanding their mission and values will allow you to tailor your conversations and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing technical roles, especially focusing on network configurations, security protocols, and video conferencing systems. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their innovative approach to video conferencing and your ability to handle client engagements effectively.
Showcase Relevant Experience: When detailing your work history, emphasize your hands-on experience with SSO technology and any previous roles where you managed IT and security integrations. This will show that you are well-equipped for the responsibilities of the Technical Account Manager.
Highlight Problem-Solving Skills: Include examples of how you've successfully troubleshot technical hurdles in past positions. This will demonstrate your capability to ensure seamless communication and deployment of platforms, which is crucial for this role.
How to prepare for a job interview at Burns Sheehan
✨Showcase Your Technical Expertise
Make sure to highlight your experience with network configurations, security protocols, and firewalls. Be prepared to discuss specific examples of how you've successfully managed technical challenges in previous roles.
✨Demonstrate Client Engagement Skills
Since this role involves being a champion for clients, share stories that illustrate your ability to build strong relationships and ensure client satisfaction. Discuss how you have onboarded clients and facilitated smooth deployments in the past.
✨Familiarize Yourself with the Company’s Technology
Research the AI-powered video conferencing platform the company uses. Understanding its features and benefits will allow you to speak confidently about how you can help clients integrate and utilize the technology effectively.
✨Prepare for Technical Scenarios
Anticipate questions related to troubleshooting and IT integrations. Prepare to walk through how you would handle common technical hurdles, especially those related to SSO technology like SAML, OAuth, and OpenID Connect.
