MarTech Solutions Architect

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Location: London Office - Flexible hybrid of maximum 1 day per week in the office

Salary: £60,000

Sector: Charity

Overview:

We are recruiting on behalf of a highly respected nationwide charity seeking an experienced MarTech Architect. This is a senior-level, hands-on technical role at the intersection of marketing strategy and IT architecture. The successful candidate will lead the design, integration, and optimisation of marketing technology systems that empower the charity's fundraising, marketing, and stakeholder engagement efforts. This position is ideal for a technically skilled professional with a strong understanding of marketing platforms, data integration, and stakeholder engagement within a complex organisational structure.

Purpose of the Role:

The MarTech Architect will drive the development of a robust, secure, and scalable marketing technology ecosystem. This role ensures the charity's marketing teams have the tools, platforms, and data insights necessary to deliver impactful campaigns and engagement strategies. The role also supports strategic alignment between IT and Marketing, ensuring best practices, security protocols, and enterprise architecture standards are met.

Requirements:

• Define and lead the marketing technology strategy within the IT function, aligning with broader organisational goals.
• Act as the principal liaison between IT and Marketing teams to ensure technology supports marketing strategies while adhering to IT standards.
• Collaborate with cross-functional teams across fundraising, marketing, digital, and IT to improve outcomes through effective MarTech deployment.
• Ensure platforms support accurate tracking, reporting, and analysis of campaign data to drive informed marketing decisions.
• Translate marketing needs into technical solutions in collaboration with Business Analysts and external vendors.
• Assess and enhance the existing MarTech stack for performance, scalability, and security.
• Lead development of dashboards and reporting systems to support campaign measurement and strategic insights.
• Ensure data governance, privacy, and security compliance across all marketing technology solutions.
• Identify and mitigate risks within the marketing technology landscape.
• Maintain and develop architecture standards, frameworks, and best practices specific to marketing systems.
• Build strong relationships with technology suppliers to stay informed on product roadmaps and emerging capabilities.
• Contribute to technical governance, ensuring solutions adhere to regulatory and internal standards.
• Support the Head of IT Architecture in representing architectural priorities across the organisation.
• Produce and maintain architecture roadmaps, high- and low-level solution designs, and technical artefacts.
• Monitor marketing trends and emerging technologies to identify opportunities for innovation.
• Champion modern tools and methods to improve delivery outcomes and elevate architecture maturity.
• Carry out any other reasonable responsibilities in line with the scope of the role.

Person Specification:

Essential Skills & Experience:

• Significant experience in a marketing technology (MarTech) architecture role.
• Deep technical knowledge of Salesforce Sales Cloud and Marketing Cloud, CMS platforms (ideally Drupal), and marketing automation/analytics tools (ideally Apteco).
• Experience designing and delivering conceptual, logical, and physical solution designs.
• Strong understanding of data integration, reporting, and governance - including GDPR and data privacy legislation.
• Expertise in technical/solution architecture within SaaS and cloud-based IT platforms.
• Experience with both API and file-based data integration methods.
• Solid knowledge of cybersecurity best practices.
• Practical experience working within Agile (Scrum) environments and using collaboration tools such as Atlassian JIRA and Confluence.
• Strong stakeholder management and communication skills - able to influence, engage, and explain complex technical ideas to non-technical audiences.
• Proven ability to facilitate workshops and present solutions effectively.
• Strong organisational and multitasking skills; adaptable in a dynamic environment.
• Team-oriented with excellent collaboration and consensus-building skills.
• Business-minded with an ability to link technical solutions to strategic goals.

Desirable Skills & Experience:

• Salesforce marketing certifications (e.g. Marketing Cloud Account Engagement Specialist, Marketing Cloud Consultant, Marketing Cloud Developer).
• Experience with Salesforce NPSP, Data Hub, Knowledge Base, Agentforce, and Experience Cloud.
• Hands-on experience with Informatica IICS (CDI & CAI) and the Snowflake data platform.
• Familiarity with JIRA and Confluence.
• Prior experience working in the not-for-profit sector.

This is a Permanent opportunity, paying £60,000 per annum. Flexible hybrid working in London of a maximum of 1 day per week in their London office. Benefits including - 26 days holiday rising annually, Perkbox, Life Assurance, Pension from 9% to 16%, BUPA Dental. If you are interested, please feel free to apply.