Resource & Traffic Manager London | £40,000–£55,000 + Bonus | Hybrid | Global Brand Experience Agency

Resource & Traffic Manager

London | £40,000–£55,000 + Bonus | Hybrid | Global Brand Experience Agency

Profiles Creative are working with a global brand experience and experiential agency, renowned for delivering design-led events, immersive activations and innovative campaigns for some of the world’s biggest brands !

With studios across key international cities and a reputation for world-class creativity, this team is growing – and we’re looking for a talented Resource & Traffic Manager to join their buzzing London office.

The Opportunity

As the new Resource & Traffic Manager, you’ll be the glue between Creative, Projects and Production – ensuring the smooth, efficient flow of people and timelines across physical, hybrid, and digital campaigns.

You’ll work on international projects that push creative boundaries, collaborating with multi-disciplinary teams to manage planning, forecasting, and resource allocation. With a blend of strategic thinking and logistical flair, you’ll drive better planning, better communication, and ultimately, world-class delivery.

*International travel may be part of the role, so flexibility and a global mindset are essential.

What You’ll Be Doing

• Leading resource planning across Creative, Production and Project teams
• Attending creative kick-offs and project meetings to understand and shape timelines
• Creating and maintaining project plans and critical paths across departments and time zones
• Forecasting workloads and freelance needs, and proactively identifying capacity issues
• Using tools like Procim to produce reports and share insights with senior teams
• Supporting project prioritisation and workload allocation across internal teams
• Playing a key role in process improvement, resourcing strategy, and freelancer recruitment
• Reporting on resourcing trends and project bottlenecks to senior leadership

What We’re Looking For

• 3–5+ years in a creative or experiential agency setting, in a similar Resource/Traffic/Project Ops role
• Strong organisational and time management skills, with sharp attention to detail
• Calm, clear communicator who thrives in fast-paced environments
• Able to manage cross-functional teams, multiple time zones, and shifting project scopes
• Skilled in project and resource management tools – experience with Procim is a big plus
• A passion for live events, creative production, and delivering amazing work