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For Companies At a Glance
- Tasks: Join us as a Field Service Engineer, solving problems and building customer relationships.
- Company: Be part of Virgin Media O2, a leader in connectivity and customer service.
- Benefits: Enjoy a competitive salary, 25 days leave, and comprehensive wellbeing benefits.
- Why this job: Experience a supportive culture with training, mentorship, and a 4-day work week.
- Qualifications: No experience needed; just bring your motivation and customer focus!
- Other info: Live in specified South Yorkshire postcodes to apply.
The predicted salary is between 29000 - 36200 £ per year.
- A UK Manual driving licence
The other stuff we are looking for
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Be comfortable working at heights and outside in all weathers
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Someone who enjoys problem solving and finding suitable solutions for customers
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An individual who can build great relationships with customers
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An organised individual with a customer-focus, who is motivated to help others
What’s in it for you
We know that benefits mean so much more than the ‘stuff’ we can give you, so we offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
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A competitive salary of £29,000, £2,500+ On target earnings, plus a company van
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25 days of annual leave, including your birthday
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A first-rate pension programme with up to 10% matching contributions
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The ability to buy and sell up to 5 days of leave to suit your individual needs
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Access to wellbeing benefits including, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
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Life insurance and a healthcare plan
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Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave)
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Want to learn more about our benefits? You can check them out here
Next steps
Following your application, you will receive a link to complete an online video assessment.
If you are successful at this stage, one of our recruiters will give you a call to discuss the role in more detail and give you a chance to ask any questions.
From here we will get you booked in for an online interview with one our managers.
When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know, and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2.
LI-DNI
We’re looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you’ll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday – Saturday) with a mixture of 7.5 and 10 hour shifts.
Salary : £29,000 – £36,200 per year
For this position, you must live in one of the following postcodes : S1, S2, S3, S4, S5, S6, S7, S8, S9, S10, S11, S12, S13, S14, S17, S20, S25, S26, S35, S36, S60, S61, S62, S63, S64, S66, S71, S72, S73, S74, S75, DN1, DN2, DN3, DN4, DN5, DN6, DN7, DN8, DN9, DN10, DN11, DN12
Join our team of Field Service Engineers (internally you’ll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500.
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Field Service Engineer - South Yorkshire employer: Virgin Media
Contact Detail:
Virgin Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - South Yorkshire
✨Tip Number 1
Make sure to highlight your problem-solving skills during the interview. Think of specific examples where you've successfully resolved issues for customers or colleagues, as this will demonstrate your ability to find suitable solutions.
✨Tip Number 2
Since building great relationships with customers is key, prepare to discuss how you’ve previously engaged with clients or customers. Share stories that showcase your interpersonal skills and customer focus.
✨Tip Number 3
Familiarize yourself with the areas covered by the job, especially the postcodes listed. Being knowledgeable about the region can help you connect better with the role and show your commitment to serving the local community.
✨Tip Number 4
Be ready to discuss your comfort level with working outdoors and at heights. If you have any relevant experiences, even if they are not directly related to this job, share them to illustrate your adaptability and willingness to take on challenges.
We think you need these skills to ace Field Service Engineer - South Yorkshire
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your problem-solving abilities and customer-focused mindset in your application. Mention any experience you have in building relationships with customers, as this is a key aspect of the role.
Show Your Motivation: Express your enthusiasm for helping others and your willingness to learn. Since no prior experience is required, focus on your motivation to succeed and how you can contribute to the team.
Tailor Your CV: Customize your CV to reflect the specific requirements mentioned in the job description, such as being comfortable working at heights and in various weather conditions. This will show that you understand the role and are prepared for its challenges.
Prepare for the Video Assessment: After submitting your application, you'll need to complete an online video assessment. Practice common interview questions and think about how you can demonstrate your skills and fit for the role during this assessment.
How to prepare for a job interview at Virgin Media
✨Show Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved problems in the past. This role values individuals who enjoy finding suitable solutions for customers, so highlight your analytical thinking and creativity.
✨Demonstrate Customer Relationship Building
Think of instances where you've built strong relationships with customers or clients. Share these experiences during the interview to showcase your ability to connect and communicate effectively.
✨Emphasize Your Organisational Skills
Since the job requires an organised individual, be ready to talk about how you manage your time and tasks. Discuss any tools or methods you use to stay organised and ensure customer satisfaction.
✨Express Your Willingness to Learn
The company offers comprehensive training, so convey your eagerness to learn and adapt. Mention any previous experiences where you quickly picked up new skills or knowledge, showing that you're motivated to succeed in this role.
