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- Tasks: Coordinate responses to anti-social behaviour (ASB) and manage cases effectively.
- Company: Join a passionate Community Safety Team dedicated to improving North Yorkshire communities.
- Benefits: Enjoy a competitive salary and the chance to make a real impact in your community.
- Why this job: Be part of a dynamic team, develop partnerships, and help create safer neighbourhoods.
- Qualifications: Experience in housing or managing ASB, strong problem-solving skills, and excellent communication abilities required.
- Other info: This is a full-time, 12-month fixed-term contract with a closing date for applications on 10th June 2025.
The predicted salary is between 32000 - 48000 £ per year.
An opportunity has risen to join our Community Safety Team. We are looking for someone who can be part of a passionate team who manage ASB cases to successful outcomes all the while adhering to our policies and procedures. This is alongside developing networks to promote good practice and partnership working and collaborating with external stakeholders to prevent ASB within the community.
The role involves coordinating an effective and efficient response to ASB in line with Broadacres policies and procedures. This includes investigating and managing serious ASB with external stakeholders to ultimately work to address the behaviour. Developing proactive approaches to prevent ASB by developing partnerships is also a key part of the role. You will conduct thorough investigations, including interviewing customers and liaising with legal advisors, to determine appropriate action to resolve cases in a satisfactory and legal manner. You will work alongside the Community Safety Manager and other Community Safety Officers within the wider Housing Services team.
What we are looking for:
- Demonstrable housing/ managing ASB experience.
- Ability to solve complex problems to achieve a positive outcome.
- Ability to deliver high levels of performance to meet the agreed targets, standards and deadlines in a performance-oriented culture.
- Excellent time management and organisational skills.
- Evidence of a customer focused approach to service users.
- Evidence of excellent interpersonal, communication and negotiation skills with stakeholders and managers.
You must also hold a valid driving licence, have the ability and confidence to drive and have access to a vehicle with appropriate vehicle insurance.
Community Safety Officer (12 month FTC) in Northallerton employer: Broadacres Housing Association
Contact Detail:
Broadacres Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer (12 month FTC) in Northallerton
✨Tip Number 1
Familiarise yourself with the specific policies and procedures related to ASB in North Yorkshire. Understanding local regulations and community safety initiatives will show your commitment and readiness to tackle the challenges of the role.
✨Tip Number 2
Network with professionals already working in community safety or housing services. Attend local events or forums where you can meet stakeholders and learn about their experiences, which can provide valuable insights for your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed ASB cases or similar challenges. Having concrete examples ready will demonstrate your problem-solving skills and ability to achieve positive outcomes.
✨Tip Number 4
Showcase your interpersonal and negotiation skills during any interviews or informal discussions. Practice articulating how you've effectively communicated with various stakeholders in past roles, as this is crucial for the Community Safety Officer position.
We think you need these skills to ace Community Safety Officer (12 month FTC) in Northallerton
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Community Safety Officer position. Tailor your application to highlight relevant experience in managing ASB cases and working with external stakeholders.
Highlight Relevant Experience: In your CV and cover letter, emphasise your demonstrable experience in housing or managing ASB. Provide specific examples of how you've successfully resolved complex problems and achieved positive outcomes in previous roles.
Showcase Your Skills: Make sure to showcase your excellent time management, organisational skills, and customer-focused approach. Use bullet points to clearly outline your interpersonal, communication, and negotiation skills, as these are crucial for the role.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for a role that involves liaising with various stakeholders.
How to prepare for a job interview at Broadacres Housing Association
✨Showcase Your ASB Experience
Make sure to highlight your previous experience in managing anti-social behaviour (ASB) cases. Prepare specific examples of how you've successfully resolved complex issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Problem-Solving Skills
Be ready to discuss situations where you've had to solve complex problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing how you achieved positive outcomes in challenging scenarios.
✨Emphasise Communication and Interpersonal Skills
Since the role involves liaising with various stakeholders, it's crucial to convey your strong communication skills. Share examples of how you've effectively negotiated or collaborated with others to achieve a common goal.
✨Prepare Questions About Community Engagement
Show your interest in the role by preparing thoughtful questions about community engagement and partnership development. This not only demonstrates your enthusiasm but also your understanding of the importance of collaboration in preventing ASB.
