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- Tasks: As a Technical Account Manager, you'll engage with clients and solve their tech challenges directly.
- Company: Join a dynamic tech company that values innovation and client relationships.
- Benefits: Enjoy a competitive salary, office-based work, and opportunities for client visits.
- Why this job: This role lets you leverage your tech skills to make a real impact on clients' success.
- Qualifications: Experience with Office 365, backups, AD, virtual machines, and networks is essential.
- Other info: Perfect for those looking to step out from behind the helpdesk and into a client-facing role.
The predicted salary is between 24000 - 42000 £ per year.
Leeds (office-based with client visits)
£28,000 – £35,000 (depending on experience)
Full-time | Permanent
You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually help people, not just fix the same problem ten times a day.
Technical Account Manager employer: Verus Recruitment
Contact Detail:
Verus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network with professionals in the tech industry, especially those who work as Technical Account Managers. Attend local meetups or online webinars to connect with them and gain insights into their roles and responsibilities.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies related to Office 365, backups, Active Directory, and virtual machines. This will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare for potential client interactions by practising your communication skills. Role-play scenarios where you explain technical concepts to non-technical clients, as this is a key part of being a successful Technical Account Manager.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your approach to align with our company culture, showing how your experience and passion for helping others can contribute to our goals.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Office 365, backups, Active Directory, virtual machines, and networks. Use specific examples to demonstrate how you've helped clients in the past.
Craft a Compelling Cover Letter: In your cover letter, express your desire to move from a helpdesk role to a more client-facing position. Explain how your technical skills can benefit the company and its clients.
Showcase Problem-Solving Skills: Provide examples of how you've resolved complex issues in previous roles. This will show that you can think critically and provide solutions, which is essential for a Technical Account Manager.
Highlight Communication Skills: Since this role involves client interaction, emphasise your communication skills. Mention any experience you have in explaining technical concepts to non-technical clients.
How to prepare for a job interview at Verus Recruitment
✨Showcase Your Technical Knowledge
As a Technical Account Manager, you'll need to demonstrate your expertise in Office 365, backups, Active Directory, virtual machines, and networks. Be prepared to discuss specific scenarios where you've applied this knowledge to solve problems or improve processes.
✨Emphasise Your Client-Facing Skills
This role involves direct interaction with clients, so it's crucial to highlight your communication and interpersonal skills. Share examples of how you've successfully managed client relationships or resolved conflicts in the past.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think about common issues you’ve encountered in your previous roles and how you would approach them as a Technical Account Manager.
✨Research the Company Culture
Understanding the company's values and culture can give you an edge in the interview. Familiarise yourself with their mission and any recent projects or initiatives they’ve undertaken, and be ready to discuss how you align with their goals.
