Service Advisor

Service Advisor

Bath Full-Time No home office possible
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At a Glance

  • Tasks: Join our Aftersales team as a Service Advisor, assisting customers and managing service bookings.
  • Company: KPI People are specialists in dealership recruitment, connecting talent with top automotive companies.
  • Benefits: Enjoy competitive pay, weekly earnings, guaranteed hours, and flexible contracts tailored to your needs.
  • Why this job: This role offers immediate start, no weekends, and the chance to grow in a dynamic environment.
  • Qualifications: 12 months of experience as a Service Advisor in the motor trade is essential; driving licence required.
  • Other info: Overtime opportunities available, with further contracts for the right candidate.

Our client, a busy franchised main dealership in Bath, has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary/Contract basis with an IMMEDIATE START.

Key Details:

  • 47.5 paid hours guaranteed per week.
  • Weekly Pay.
  • Further contracts available for the right candidate.

What’s in it for you?

  • Competitive Hourly Rates.
  • Guaranteed 47.5 paid hours per week with overtime available.
  • Referral Scheme.
  • Access to an experienced recruitment consultant available for you day and night.
  • Flexible contracts to suit you.

Experience & Qualifications Required:

  • 12 months Motor Trade Service Advisor experience.
  • Franchised dealer experience is desirable.
  • Kerridge or Pinnacle experience desirable.
  • Full UK Driving Licence.
  • Excellent References.

Role details for Bath:

  • Up to Β£16 per hour (DOE).
  • Minimum of 47.5 hours a week.
  • Overtime available.
  • No Weekends.
  • IMMEDIATE START AVAILABLE.

KPI People are Dealership Recruitment Specialists offering our Candidates and Clients Permanent, Contract and Temporary recruitment solutions across the UK.

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Contact Detail:

KPI People Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Advisor

✨Tip Number 1

Make sure to highlight your previous experience in the motor trade, especially if you've worked as a Service Advisor before. Mention any specific systems you've used, like Kerridge or Pinnacle, as this can set you apart from other candidates.

✨Tip Number 2

Network with professionals in the automotive industry, particularly those who work at franchised dealerships. They might have insights or even referrals that could help you land the job with us.

✨Tip Number 3

Prepare to discuss your customer service skills during any interviews. As a Service Advisor, you'll need to demonstrate how you handle customer queries and complaints effectively.

✨Tip Number 4

Be ready for an immediate start by having all your documentation in order, including your driving licence and references. This shows you're serious about the role and can hit the ground running.

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Motor Trade Knowledge
Experience with Kerridge or Pinnacle Software
Problem-Solving Skills
Attention to Detail
Time Management
Sales Skills
Teamwork
Full UK Driving Licence
Ability to Work Under Pressure
Organisational Skills
Negotiation Skills
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any work in the motor trade and with franchised dealers. Use keywords from the job description to catch the employer's attention.

Craft a Compelling Cover Letter: Write a cover letter that explains why you are the perfect fit for this role. Mention your 12 months of experience, familiarity with Kerridge or Pinnacle, and your ability to provide excellent customer service.

Highlight Your Availability: Since the position offers flexible contracts and an immediate start, clearly state your availability in your application. This shows your eagerness and willingness to start right away.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.

How to prepare for a job interview at KPI People

✨Showcase Your Experience

Make sure to highlight your 12 months of Motor Trade Service Advisor experience during the interview. Be prepared to discuss specific situations where you successfully handled customer queries or resolved issues, as this will demonstrate your capability in the role.

✨Familiarise Yourself with the Company

Research the dealership and its values before the interview. Understanding their reputation and what they offer can help you tailor your answers and show that you're genuinely interested in working with them.

✨Prepare for Common Questions

Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer. Practising your responses can help you feel more confident and articulate during the interview.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of the interview. This could include inquiries about team dynamics or opportunities for professional development, which shows your enthusiasm for the role and your desire to grow within the company.

Service Advisor
KPI People
Location: Bath
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