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- Tasks: Provide flexible support to young people at risk of homelessness across various accommodation services.
- Company: Join a charity dedicated to preventing homelessness and empowering young people.
- Benefits: Enjoy flexible shifts, competitive pay, and a supportive team environment.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Experience in youth work or related fields is essential; strong communication skills are a must.
- Other info: Work with a passionate team committed to inclusion and empowerment.
Looking for flexible work where you can make a real difference? Join a team delivering high-quality support to young people at risk of homelessness.
Position: Bank Worker
Location: North East, Whitley Bay, Tyne and Wear
Hours: Flexible shifts available
Salary: £12.24 per hour
About the Role
As a Bank Support Worker, you'll work flexibly to provide ad hoc cover in the absence of permanent staff across a range of accommodation services. You'll ensure the safety, wellbeing and positive progression of young people by offering practical and emotional support, housing management, and administrative duties. Whether it's a one-off shift or regular cover, you'll be a vital part of a dedicated team helping young people move towards independence and a positive future.
Key Responsibilities:
- Ensure the service is welcoming, safe and well-managed, adhering to safeguarding and health & safety protocols.
- Provide high-quality, person-centred support to young people in accommodation services.
- Respond to residents' needs sensitively and respectfully, promoting trust and empowerment.
- Maintain accurate records including log books, incident reports, and resident files.
- Liaise with external agencies including local authorities and benefits agencies.
- Assist residents in maintaining their accommodation and managing tenancy obligations.
- Collect service charges and manage petty cash in line with organisational procedures.
- Collaborate effectively with colleagues, including handing over key information at shift changes.
- Maintain cleanliness and encourage residents’ participation in shared responsibilities.
About You
We’re looking for someone who:
- Has experience working in homelessness, youth work or a related support environment (paid or voluntary).
- Understands the needs of young people facing homelessness and how to support them effectively.
- Communicates clearly and compassionately, with strong listening and writing skills.
- Can stay calm and professional in challenging situations.
- Is confident in using basic IT systems and maintaining accurate records.
- Is flexible and committed to providing high-quality, values-driven support.
- Aligns with the charity's values and approach to inclusion, dignity, and empowerment.
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
Other roles you may have experience of could include: Relief Worker, Youth Support Worker, Homelessness Support Worker, Hostel Worker, Night Worker, Project Worker, Care Worker, Keyworker, Floating Support Worker, Housing Support.
Why Ashberry?
- Dedicated experienced Consultant providing the ultimate support through your job search.
- Friendly compliance team to guide you through the registration and placement process.
Housing Support Bank Worker employer: Ashberry Recruitment
Contact Detail:
Ashberry Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Bank Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by young people at risk of homelessness. Understanding their needs will help you demonstrate your empathy and ability to provide effective support during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums where you can connect with others who work in similar roles, as they may provide insights or even referrals for job opportunities.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios involving young people in crisis, as this will showcase your problem-solving skills and calmness under pressure.
✨Tip Number 4
Research the charity's values and mission. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and commitment to making a difference in the lives of young people.
We think you need these skills to ace Housing Support Bank Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in homelessness, youth work, or similar support roles. Use specific examples to demonstrate your skills in providing person-centred support and managing challenging situations.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping young people at risk of homelessness. Mention how your values align with the charity's mission and provide examples of how you've made a difference in previous roles.
Highlight Key Skills: In your application, emphasise your communication skills, ability to stay calm under pressure, and experience with IT systems. These are crucial for maintaining accurate records and liaising with external agencies.
Showcase Flexibility: Since the role requires flexible shifts, mention your availability and willingness to adapt to different working hours. This shows your commitment to supporting the team and the young people in their care.
How to prepare for a job interview at Ashberry Recruitment
✨Show Your Passion for Supporting Young People
Make sure to express your genuine interest in helping young people at risk of homelessness. Share any relevant experiences you've had, whether in paid roles or volunteering, that demonstrate your commitment to making a difference in their lives.
✨Demonstrate Your Understanding of the Role
Familiarise yourself with the key responsibilities of a Housing Support Bank Worker. Be prepared to discuss how you would ensure a safe and welcoming environment, respond to residents' needs, and maintain accurate records, showcasing your knowledge of the sector.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. During the interview, provide examples of how you've successfully communicated with young people or colleagues in challenging situations, emphasising your ability to listen and respond compassionately.
✨Be Ready to Discuss Flexibility and Teamwork
Since the position requires flexible shifts and collaboration with colleagues, be prepared to talk about your availability and how you work within a team. Share instances where you've adapted to changing circumstances or supported your teammates during busy times.
