Senior Department People Partner

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it’s not just what we build that makes us different. It’s how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Role overview | Context

As a Senior Department People Partner, you’ll be responsible for making a significant impact on your dedicated client groups (Finance, Legal & Compliance), partnering closely with senior leadership to steward change and empower Checkout.com’s growth through operational readiness and organisational excellence.

In this role, you provide hands-on and strategic counsel, insight and advice to senior leadership on all people areas, including engagement, performance management, change, communications, talent, reward, and DEIB. Working closely with the broader People team, you will drive strategic people initiatives, change, and improvement in your client groups, all of which will contribute to building a high performance culture for Checkout.com.

Here’s how you’ll make a real impact:

• Be the Architect of Organisational Health: You’ll dive deep into people data, analysing trends and identifying opportunities to enhance employee well-being, performance, and retention. You’ll develop and implement targeted initiatives to address any areas for improvement, ensuring our teams are thriving.
• Craft High-Performing Teams: Collaborate with leaders to design and evolve organisational structures that optimise efficiency, agility, and talent alignment. You’ll ensure that our teams are structured for success, fostering collaboration and innovation.
• Navigate Change with Confidence: You’ll be a change champion, guiding leaders and teams through periods of transformation. You’ll develop and execute impactful communication strategies, ensuring that everyone is informed, engaged, and empowered throughout the process.
• Drive Key People Initiatives: You’ll play a vital role in delivering key people programs, including workforce planning, performance management, and talent reviews. You’ll ensure that these initiatives are aligned with our strategic objectives and foster a culture of continuous growth.
• Champion Employee Engagement: You’ll be the pulse of your department, analysing engagement data, identifying areas for improvement, and developing action plans to create a truly exceptional employee experience.
• Attract and Develop Top Talent: Partner with Talent Acquisition to identify and attract the best talent, ensuring a robust pipeline of candidates who embody our values. You’ll also play an active role in developing our people, providing coaching and mentorship to support their growth.
• Empower Leaders to Excel: You’ll coach and mentor managers, equipping them with the skills and tools they need to lead high-performing teams, navigate change effectively, and make sound decisions.

Qualifications

What You’ll Bring to the Table:

• Strategic Mindset: You’re a natural problem-solver with a keen understanding of organisational dynamics. You can analyse complex situations, identify root causes, and develop innovative solutions that drive positive change.
• Influential Leader: You possess exceptional communication and interpersonal skills, enabling you to build trust, influence stakeholders, and navigate sensitive situations with diplomacy and tact.
• Change Champion: You thrive in dynamic environments and have a proven track record of guiding leaders and teams through periods of transformation. You’re adept at managing resistance, communicating effectively, and fostering a sense of shared purpose.
• Empathetic Coach: You possess a high level of emotional intelligence, allowing you to connect with individuals at all levels, understand their perspectives, and provide effective coaching and support.
• Data-Driven Decision Maker: You have a strong analytical mindset and are comfortable interpreting data to identify trends, inform decisions, and measure the impact of your initiatives.
• Collaborative Partner: You’re a team player who builds strong relationships with stakeholders across the business, fostering a culture of collaboration and shared success.
• Confidentiality and Discretion: You understand the importance of maintaining confidentiality and handling sensitive information with the utmost discretion.

Qualifications:

While a Bachelor’s degree in Human Resources, Psychology, Business, or a related field is preferred, we value experience and demonstrated capabilities above all else.

Additional Information

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

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