At a Glance
- Tasks: Lead client relationships and manage media planning for iconic Apple Services.
- Company: Join OMD EMEA, part of the world's largest media network, focused on better decisions.
- Benefits: Work in a fast-paced environment with top marketing professionals and global clients.
- Why this job: Be part of a growing team impacting major digital services like Apple Music and iCloud.
- Qualifications: Media agency experience, strong communication skills, and a proactive mindset are essential.
- Other info: Cultural awareness and ability to work across time zones are key for success.
The predicted salary is between 72000 - 100000 £ per year.
About the Role:
We are hiring a Director to join the Apple Services Client Leadership and Planning team in London. This is an opportunity to be part of the team responsible for Apple Services internationally (EMEA & APAC) and work on one of the world’s most iconic brands. Apple Services is an exciting and growing part of Apple’s business and this role will be focused on services such as Apple Music, App Store, iCloud, Apple Arcade, Apple Pay and more.
The role will coordinate all aspects of media planning, including Strategy, Planning & Execution, as well as Reporting & Insights, with a particular focus on digital and performance media. As we continue to grow our central digital activation hub based in London, a deep understanding of digital and performance activation will be crucial to success.
The Director will be responsible for developing a strong relationship with a range of Global and Local clients, becoming an extension of their team, building trust and collaboration and ensuring all clients are prioritised. They will also connect regularly with OMD local teams all over the world, ensuring a clear strategy, the highest possible standards, and best practice sharing across Services internationally – with a particular focus on Japan, Korea and China, as well as the top European markets.
The OMD (media) team sits at a separate office location alongside the creative agency for Apple. Interest in broader communication and creative development is a must. This is a fast-paced environment, working and connecting with some of the industry’s best marketing and advertising professionals around the world.
Key Responsibilities:
- Manage the day-to-day relationship with several key clients and strategic stakeholders.
- Take a leading role in managing the Services Planning & Digital teams across day-to-day work, priorities and campaign planning and activation.
- Oversee planners and channel teams to ensure a holistic approach and view for clients.
- Create and input to campaign strategies for central and local briefs.
- Maintain knowledge of local market landscapes, media developments and the digital ecosystem to inform strategy and execution.
- Build smart processes and ways of working that streamline and centralise workflows.
- Think long term about the media landscape and opportunities, bringing ideas internally and to clients.
- Cultivate strong relationships with relevant partners to identify new opportunities for growth.
- Continually strive to be best in class across everything we do.
Desired Skills/Experience:
- Media agency experience, preferably in an international role.
- Thrives in a fast-paced environment, working across time zones on an international business.
- Culturally aware and sensitive – an understanding of cultural differences within and across markets.
- History of successfully meeting client and internal KPIs.
- Innately proactive. Always pushing for better and bringing fresh perspective.
- Confident managing and educating other members of the team, including direct reports.
- Up-to-date knowledge of digital media and the ad tech landscape.
- Strong presentation and communication skills.
- Very high standards and strong attention to detail. Able to make the complex simple.
- Strong time management & organisational skills. Ability to meet tight deadlines consistently.
About the Agency:
At OMD EMEA, we strive to deliver on our promise of ‘better decisions, faster ‘ for our clients, partners and all 6,000+ OMDers across our region every day. As part of the world’s largest media network, our business is staging experiences for consumers who have more choice and less attention than ever before. The key to the process is empathy. Empathy to see the world through the eyes of the consumer, to recognise the needs of our clients and to identify aspirations of our talent.
Learn Fast, Act Fast. To help navigate the road to a ‘new normal’, learning from, and acting upon data signals at scale and speed is crucial. Visit Why OMD? to learn more about our unique Act Fast Framework.
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Director, Client Leadership employer: Fuse
Contact Detail:
Fuse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Leadership
✨Tip Number 1
Familiarize yourself with Apple Services and their digital offerings. Understanding the nuances of services like Apple Music, iCloud, and Apple Pay will help you speak confidently about how you can contribute to their growth.
✨Tip Number 2
Network with professionals in the media and advertising industry, especially those who have experience with international clients. Building relationships can provide insights into the role and may lead to referrals.
✨Tip Number 3
Stay updated on the latest trends in digital media and performance marketing. Being knowledgeable about current developments will demonstrate your proactive approach and readiness to tackle challenges in this fast-paced environment.
✨Tip Number 4
Prepare to discuss your experience in managing client relationships and meeting KPIs. Highlight specific examples where you've successfully navigated complex projects or campaigns, as this will resonate well with the expectations for this role.
We think you need these skills to ace Director, Client Leadership
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Director, Client Leadership position. Familiarize yourself with Apple Services and the specific media planning aspects mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience in media agency roles, particularly those that demonstrate your ability to manage client relationships and lead teams in a fast-paced environment. Emphasize your knowledge of digital media and ad tech.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Apple Services and your understanding of the international market landscape. Mention specific examples of how you've successfully met client KPIs and built strong relationships in previous roles.
Showcase Cultural Awareness: In your application, emphasize your cultural sensitivity and awareness, especially regarding the EMEA and APAC markets. Provide examples of how you've navigated cultural differences in past roles to achieve successful outcomes.
How to prepare for a job interview at Fuse
✨Understand the Digital Landscape
Make sure to brush up on your knowledge of digital media and the ad tech landscape. Be prepared to discuss recent trends and how they can impact Apple Services, especially in EMEA and APAC markets.
✨Showcase Your Client Management Skills
Prepare examples that demonstrate your experience in managing client relationships. Highlight how you've built trust and collaboration with clients in previous roles, as this will be crucial for the Director position.
✨Cultural Awareness is Key
Since this role involves working across various international markets, be ready to discuss your understanding of cultural differences and how they influence media strategies. This will show your ability to adapt and thrive in a diverse environment.
✨Emphasize Proactivity and Innovation
The job description mentions the need for an innately proactive individual. Prepare to share instances where you pushed for better outcomes or brought fresh perspectives to your team or clients.