At a Glance
- Tasks: Lead fraud prevention strategies and build innovative tech solutions to protect customers.
- Company: Join J.P. Morgan, a global leader in financial services with a commitment to diversity and inclusion.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and the chance to make a real impact.
- Why this job: Be at the forefront of fintech innovation while working in diverse teams that value your unique perspective.
- Qualifications: Experience in fraud product strategy and a passion for solving complex problems are essential.
- Other info: This role offers the chance to work in a fast-paced environment where change is constant.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Description
Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real world problems and put customers at the center – all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity and commitment.
As a Product Director at JPMorgan Chase within the accelerator, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy and have a head for fintech. You thrive in working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you’ll have the opportunity to move between them.
While we’re looking for professional skills, culture is just as important to us. We understand that everyone’s unique – and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there’s scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.
Job Responsibilities
- Lead the 1st line of defence for fraud
- Define the strategies and principles that protect the business and its customers from fraud
- Assemble and lead product, analytics and engineering teams to build the technology and capabilities that help us monitor, detect and prevent fraud
- Identify, analyse and integrate with relevant vendors, building and maintaining these relationships
- Guide product, design and engineering teams to build customer journeys that help the business address fraud and enable our customers to self-serve
- Work with our lines of defence to ensure models, rulesets and strategies are effective and compliant
- Define processes and best practice that help the fraud function deliver the needs of the business at scale
- Share this best practice and subject matter expertise with colleagues across the firm
Required Qualifications, capabilities and skills
- Experience of fraud product strategy, delivery and management
- Experience implementing fraud monitoring, detection & prevention tooling
- Experience implementing authentication tools
- Experience working with vendors, including evaluation of their product offering and consequent integration
- Experience working with engineering teams
- Strong awareness of technologies and trends, both from a threat and counter-threat perspective
- Experience in banking or a regulated industry
Preferred Qualifications, capabilities and skills
- Desire to analyse and solve hard problems with innovative solutions
- Desire to teach others and share knowledge. We aren’t looking for hero leaders, more for team players. We want you to coach other team members on principles, practices and implementation patterns
- Clarity of thought. We operate quickly and efficiently, and we value people who are economical with their time and clear with their opinions
- Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn technologies and patterns quickly
- Vision. We don’t want you to sacrifice the future for the present. We want you to choose technologies and approaches based on the end goal
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money.
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Head of Fraud Product Director employer: JPMorgan Chase & Co.
Contact Detail:
JPMorgan Chase & Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Fraud Product Director
✨Tip Number 1
Familiarize yourself with the latest trends in fraud detection and prevention technologies. Being well-versed in these areas will not only help you understand the role better but also demonstrate your proactive approach to potential employers.
✨Tip Number 2
Network with professionals in the fintech and fraud prevention sectors. Attend industry events or webinars to connect with others who share your interests, as this can lead to valuable insights and potential job referrals.
✨Tip Number 3
Showcase your collaborative skills by participating in team projects or hackathons related to fraud prevention. This hands-on experience will highlight your ability to work effectively in squads, which is a key aspect of the role.
✨Tip Number 4
Research J.P. Morgan's recent initiatives in fraud prevention and digital innovation. Understanding their current strategies will allow you to tailor your discussions during interviews and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Head of Fraud Product Director
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Head of Fraud Product Director position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Experience: In your CV and cover letter, emphasize your experience in fraud product strategy, delivery, and management. Provide specific examples of how you've implemented fraud monitoring and detection tools in previous roles.
Highlight Collaboration Skills: Since the role values collaboration, be sure to mention any experience working in teams or leading cross-functional groups. Discuss how you foster teamwork and share knowledge with colleagues.
Demonstrate Problem-Solving Abilities: Use your application to illustrate your problem-solving skills. Share examples of how you've tackled complex challenges in the fintech space and the innovative solutions you've developed.
How to prepare for a job interview at JPMorgan Chase & Co.
✨Show Your Curiosity
Demonstrate your curious mindset by asking insightful questions about the company's approach to fraud prevention and the technologies they use. This shows that you are genuinely interested in their mission and eager to contribute.
✨Highlight Collaborative Experiences
Share specific examples of how you've successfully worked in teams or squads to solve complex problems. Emphasize your ability to collaborate and coach others, as this aligns with the company's people-first culture.
✨Discuss Your Problem-Solving Skills
Prepare to discuss challenging problems you've faced in fraud product strategy and how you approached them. Highlight your innovative solutions and your desire to analyze and solve hard problems, which is crucial for this role.
✨Emphasize Adaptability
Be ready to talk about your experiences in fast-paced environments and how you've adapted to change. The company values individuals who can navigate uncharted waters, so showcasing your flexibility will be beneficial.