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- Tasks: Manage customer orders and ensure timely dispatch while coordinating with teams.
- Company: Join a dynamic logistics team in Epsom focused on customer satisfaction.
- Benefits: Enjoy onsite parking, 20 days holiday, and a pension scheme.
- Why this job: Perfect for those who thrive in a fast-paced environment and love problem-solving.
- Qualifications: Experience in logistics or dispatch coordination is essential; strong communication skills required.
- Other info: Refer a friend and earn £100 if they get placed!
The predicted salary is between 24000 - 30000 £ per year.
Based in Epsom
We’re seeking a highly organised and proactive Scheduling Coordinator to join our client’s team in Epsom. In this role, you’ll manage the end-to-end coordination of customer orders, ensuring timely dispatch and high levels of customer satisfaction.
You’ll work closely with their warehouse, procurement team, and suppliers, and be the go-to contact for delivery drivers.
Job Description:
- Coordinate daily customer orders and ensure on-time, complete dispatch.
- Liaise with warehouse, procurement, and suppliers to align stock and prep.
- Schedule and book efficient daily delivery and installation routes (2-3 vehicles).
- Optimise delivery plans for maximum efficiency and customer service.
- Prepare delivery documentation and gather relevant access details from customers.
- Monitor staff availability and plan for adequate delivery coverage.
- Serve as the main point of contact for drivers, resolving issues promptly.
- Maintain accurate delivery logs to support overtime tracking.
- Contribute to continuous improvement in fulfilment and logistics processes.
Person Specification:
- Experience in logistics, dispatch coordination, or order fulfilment.
- Proven background in managing outbound deliveries and scheduling.
- Highly organised with strong attention to detail.
- Excellent communication and teamwork skills.
- Proficient in CRM and logistics/scheduling software.
- Comfortable with spreadsheets and general office tools.
- Familiarity with stock control systems (preferred).
Benefits:
- Onsite parking
- 20 days holiday + bank holidays
- Pension scheme
Ready to bring your logistics expertise to a dynamic, customer-focused team? Apply today and take the next step in your scheduling career!
Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
Scheduling Coordinator employer: Optima Recruitment
Contact Detail:
Optima Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with logistics and scheduling software commonly used in the industry. Being able to demonstrate your proficiency in these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects simultaneously. This will highlight your ability to handle the fast-paced environment of a Scheduling Coordinator.
✨Tip Number 3
Network with professionals in the logistics field, especially those who have experience in dispatch coordination. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 4
Research the company’s values and customer service approach. Tailoring your conversation during the interview to align with their mission can demonstrate your genuine interest in the role and the company.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, dispatch coordination, or order fulfilment. Emphasise your organisational skills and attention to detail, as these are crucial for the Scheduling Coordinator role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains how your background aligns with the job requirements. Mention specific experiences where you successfully managed deliveries or improved logistics processes.
Highlight Relevant Skills: In your application, clearly outline your proficiency in CRM and logistics/scheduling software. If you have experience with stock control systems, be sure to mention this as it is preferred for the role.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email if you haven't heard back within a week. This shows your continued interest in the position and can help keep your application top of mind.
How to prepare for a job interview at Optima Recruitment
✨Showcase Your Organisational Skills
As a Scheduling Coordinator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated complex schedules. This will demonstrate your ability to handle the demands of the role.
✨Familiarise Yourself with Logistics Software
Since proficiency in CRM and logistics/scheduling software is essential, make sure to brush up on any relevant tools you’ve used before. If you know the specific software the company uses, mention it during the interview to show your preparedness.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding delivery issues or scheduling conflicts. Think of scenarios where you resolved similar challenges and be ready to discuss your thought process and outcomes.
✨Emphasise Communication and Teamwork
This role requires liaising with various teams and drivers. Highlight your communication skills and provide examples of how you've effectively collaborated with others in previous roles to ensure smooth operations.
