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- Tasks: As a Housing Officer, you'll empower residents and manage tenancies while promoting safety.
- Company: Join Hammersmith & Fulham Council, a dynamic borough focused on community transformation.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive team environment.
- Why this job: Make a real impact in vibrant communities and develop your expertise in housing management.
- Qualifications: Bring knowledge of housing law, excellent communication skills, and a commitment to equality.
- Other info: This is a fully onsite role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Housing Officer Department: The Economy Department Reports to: Housing Manager Location: Hammersmith & Fulham This role will be a fully onsite/Office based role Locaiton: Hammersmith and Fulham Join Us in Transforming Communities with Hammersmith & Fulham Council Are you passionate about creating safe, thriving neighbourhoods? Do you have the drive to empower residents and improve lives? We’re thrilled to partner with Hammersmith & Fulham Council, one of London’s most dynamic boroughs, to find a Housing Officer who will play a pivotal role in shaping vibrant communities where people truly want to live. This isn’t just another Housing Officer role – it’s your chance to make a meaningful impact. With a strong focus on innovation, collaboration, and resident empowerment, you’ll be at the heart of a team committed to excellence in housing and neighbourhood management. Hammersmith & Fulham is a borough that leads with ambition, diversity, and opportunity. From its iconic landmarks to its strong community networks, the area is brimming with potential – and you can be part of its transformation. Why Join Us? Collaborative Innovation: Work with passionate teams and stakeholders to create sustainable, people-focused housing solutions. Impact at Scale: Manage and shape a neighbourhood, fostering safety, satisfaction, and pride among residents. Professional Growth: Gain invaluable experience in housing management while developing expertise in legislation, safeguarding, and community engagement. Meaningful Work: Every decision you make helps improve lives and supports the Council’s mission to build thriving communities. What You’ll Do As a Housing Officer, you will: Champion Residents’ Needs: Build strong relationships with residents, addressing their housing concerns and empowering them to sustain their tenancies. Ensure Tenancy Compliance: Manage tenancies, leases, and licences within your patch, taking action to address breaches, illegal sub-letting, or anti-social behaviour. Promote Safety: Identify and report fire safety risks, provide advice, and collaborate with internal teams to reduce hazards. Lead Tenancy Audits: Visit homes to gather intelligence and ensure our housing stock meets the needs of our communities. Resolve Issues Swiftly: Tackle complaints, tenancy changes, and disputes with professionalism, compassion, and adherence to housing law. Make a Real Difference: Support vulnerable residents, respond to emergencies, and play a critical role in safeguarding their wellbeing. About You We’re looking for a dynamic individual who: Thrives on building connections and delivering exceptional customer service. Brings a deep understanding of housing legislation, tenancy management, and estate best practices. Excels at problem-solving, handling complex cases, and working collaboratively with stakeholders. Demonstrates a strong commitment to equality, safeguarding, and making a positive impact in communities. Is agile and responsive, with the flexibility to handle out-of-hours emergencies when needed. Your Skills & Expertise Comprehensive knowledge of housing law and policies. Outstanding communication and relationship-building abilities. Experience in managing tenancies, addressing breaches, and taking legal action when required. Competence in IT systems and data management, ensuring confidentiality and efficiency. A proactive, resilient, and adaptable approach to challenges. Perks of the Role A competitive salary within the PO1 grade. Opportunities for ongoing training and development. The chance to work in one of London’s most vibrant and ambitious boroughs. A supportive team environment that values innovation and collaboration. Ready to Make a Difference? If you’re ready to take on a unique role where every day brings new challenges and opportunities, we’d love to hear from you! Be part of a forward-thinking team that’s redefining housing services in Hammersmith & Fulham. Apply today and help us build a borough where everyone feels proud to call home
Housing Officer employer: Pertemps London
Contact Detail:
Pertemps London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the specific housing legislation and policies relevant to Hammersmith & Fulham. Understanding local regulations will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Housing Officers in the area. Engaging with professionals who have firsthand experience can provide you with valuable insights into the role and the community, helping you stand out as a knowledgeable candidate.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully managed complex cases in the past. Being able to articulate your approach to resolving issues will highlight your suitability for the dynamic challenges of this position.
✨Tip Number 4
Demonstrate your passion for community engagement by researching ongoing projects or initiatives in Hammersmith & Fulham. Discussing these during your interview will show your genuine interest in making a positive impact in the borough.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Housing Officer position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in housing management, customer service, and any knowledge of housing legislation. Use specific examples that demonstrate your ability to build relationships and resolve issues effectively.
Showcase Your Passion: Express your enthusiasm for creating safe and thriving communities in your application. Share any personal experiences or motivations that drive your commitment to improving residents' lives and fostering community engagement.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Housing Officer role.
How to prepare for a job interview at Pertemps London
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for creating safe and thriving neighborhoods. Share specific examples of how you've empowered residents in previous roles or community projects.
✨Demonstrate Your Knowledge of Housing Legislation
Be prepared to discuss your understanding of housing law and policies. Highlight any relevant experience you have in managing tenancies and addressing breaches, as this will show your competence in the role.
✨Highlight Your Problem-Solving Skills
Prepare to share examples of complex cases you've handled in the past. Emphasize your ability to resolve issues swiftly and professionally, showcasing your commitment to customer service.
✨Emphasize Your Collaborative Approach
Discuss your experience working with diverse teams and stakeholders. Illustrate how you value collaboration and innovation in achieving sustainable housing solutions, which aligns with the council's mission.
