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For Companies At a Glance
- Tasks: Support directors by managing diaries, emails, meetings, and office logistics.
- Company: Join a fast-growing e-commerce business with a collaborative and ambitious team.
- Benefits: Enjoy competitive salary, 30+ days leave, gym discounts, and fun team events.
- Why this job: Thriving in a dynamic environment, you'll take ownership and make a real impact.
- Qualifications: 3+ years in a PA or EA role, strong multitasking, and excellent communication skills required.
- Other info: Potential for occasional home working and opportunities for process improvement using AI tools.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for an experienced and proactive Personal Assistant to support the managing and commercial directors at the heart of our fast growing e-commerce business. The successful candidate will play a key role in ensuring the smooth operation of their daily operations — acting as a trusted and reliable point of coordination across diary, email, meetings, and office logistics. If you’re someone who thrives in a dynamic environment, loves variety, and takes ownership of your work, we’d love to hear from you. You’ll be joining a collaborative and ambitious team at an exciting stage of our growth journey. We value initiative, creativity, and people who get things done — and we make sure our team members feel supported and empowered to thrive.
Salary of up to £35,000 based on experience. Based primarily on site at Crewe with potential to possibly work at Winsford and some occasional home working.
About the Role
Main Duties and Responsibilities:
- Diary & Meeting Management: Proactively schedule, prioritise, and manage internal and external meetings.
- Inbox Management: Monitor and triage incoming emails, flag key priorities, and draft responses.
- Meeting Support: Prepare agendas, take minutes, and ensure timely follow-ups on actions, occasionally supporting the wider management team.
- Travel Coordination: Organise occasional UK and international travel, including accommodation.
- Office Management: Coordinate onsite catering, meetings, events, and general office upkeep in collaboration with internal teams and suppliers.
- Task Prioritisation: Stay on top of high-priority tasks, ensuring they are addressed promptly and efficiently.
- Personal Support: Occasionally assist with personal errands or tasks to help optimise the Directors' time.
- Professional Gatekeeping: Manage access to the Directors with diplomacy and a human touch, balancing efficiency with approachability.
- Contract Management: Maintain the contract repository and liaise with relevant stakeholders to track and manage contract renewals.
- Process Improvement: Utilise AI tools to identify opportunities for workflow and process efficiency within the role.
Benefits
- Competitive salary with annual salary reviews
- 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year
- Death in service insurance at 3 x annual salary
- Pension
- Generous long service cash rewards from 5 years of service
- Cycle to work scheme
- Discounted Gym Memberships
- Staff discount on products
- Staff referral scheme with cash rewards
- GP access and mental health counselling support
- Yearly flu vaccinations
- Specsavers vision/ eye care
- Free parking with easy access to rail and bus routes
- Fun and exciting social and team building events
Requirements
Essential Skills Required:
- Minimum of 3 years’ proven experience in a PA, EA or similar administrative support role.
- Excellent multitasking and organisational skills.
- Confident managing complex calendars and balancing shifting priorities.
- Strong written and verbal communication skills.
- Proficient in Microsoft Office 365 (Outlook, Word, Excel, PowerPoint, Teams, planner).
- Discreet, reliable and personable with a proactive and adaptable attitude.
- Comfortable working independently and handling confidential information.
Executive Personal Assistant employer: H2eCommerce
Contact Detail:
H2eCommerce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Personal Assistant
✨Tip Number 1
Familiarise yourself with the e-commerce industry and our company’s specific operations. Understanding the dynamics of the business will help you demonstrate your proactive approach and ability to support the directors effectively during the interview.
✨Tip Number 2
Showcase your organisational skills by preparing a mock calendar management scenario. This could involve prioritising meetings or managing conflicting schedules, which will highlight your ability to handle complex diary management in a fast-paced environment.
✨Tip Number 3
Be ready to discuss how you’ve used technology to improve processes in previous roles. Mention any AI tools or software you’ve implemented to enhance efficiency, as this aligns with our focus on process improvement.
✨Tip Number 4
Prepare examples of how you've acted as a gatekeeper in past positions. Highlight your ability to balance professionalism with approachability, as this is crucial for managing access to the directors while maintaining a positive office atmosphere.
We think you need these skills to ace Executive Personal Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Personal Assistant or in similar administrative roles. Focus on your multitasking abilities, calendar management, and any experience with diary coordination.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and ability to thrive in dynamic environments. Mention specific examples of how you've successfully managed complex tasks and supported senior executives in the past.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office 365 and your strong communication skills. Provide examples of how you've used these tools to improve efficiency or manage projects.
Showcase Initiative and Creativity: Demonstrate your initiative by suggesting potential improvements or efficiencies you could bring to the role. This could include ideas for process improvements or how you would handle specific challenges mentioned in the job description.
How to prepare for a job interview at H2eCommerce
✨Showcase Your Multitasking Skills
As an Executive Personal Assistant, you'll need to juggle multiple tasks at once. Be prepared to discuss specific examples from your past roles where you successfully managed complex calendars or prioritised competing demands.
✨Demonstrate Proactive Problem-Solving
The role requires a proactive attitude. Share instances where you've identified issues before they became problems and how you took the initiative to resolve them. This will show your potential employer that you can think ahead.
✨Familiarise Yourself with Their Tools
Since proficiency in Microsoft Office 365 is essential, brush up on your skills with Outlook, Word, Excel, and Teams. You might be asked to demonstrate your knowledge during the interview, so being well-prepared will give you an edge.
✨Emphasise Your Communication Skills
Strong written and verbal communication is key for this role. Prepare to discuss how you've effectively communicated with different stakeholders in previous positions, and consider bringing examples of your written work to showcase your abilities.
