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- Tasks: Lead operations for a £10-12m portfolio in social housing maintenance.
- Company: Join a modern, forward-thinking social housing repairs contractor.
- Benefits: Enjoy a competitive salary up to £60K plus additional benefits.
- Why this job: Be part of a growing team making a real impact in the community.
- Qualifications: Experience in reactive maintenance contracts and strong IT skills required.
- Other info: This is a permanent, full-time role with ambitious growth plans.
The predicted salary is between 46200 - 57600 £ per year.
Working with a leading Social Housing Repairs & Maintenance Contractor, we are recruiting currently for an Operations Manager to join their team overseeing a £10-12m portfolio of works. We are looking for somebody who will lead operationally on current contracts, whilst growing the division further.
Working in partnership with their Local Authority and Housing Association clients, the successful candidate will be overall responsible for driving success on reactive maintenance, voids and planned works contracts. You will oversee the full running of the contracts including:
- Program planning/scheduling works
- KPI monitoring/performance improvement
- Management of health and safety
- Managing a direct workforce of Contract Managers, Supervisors, Multi Trade Operatives and Admin/Planning Team
Operations Manager Experience
- Proven track record in securing, and delivering reactive maintenance contracts with public sector / housing association clients
- IT Literate with good knowledge of Microsoft packages
- Ability to understand client / contract requirements to maximise productivity and measure and improvement
- Excellent written and oral presentation
- Good understanding of H&S legislation
- Experience of managing and improving internal and external customer relationships and conflict handling
Operations Manager Salary & Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £60,000 + Benefits. You will be part of a stable business with ambitious growth plans over the next 5 years.
Operations Manager - Social Housing employer: Howells Recruitment
Contact Detail:
Howells Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Social Housing
✨Tip Number 1
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 2
Familiarise yourself with the specific challenges and trends in reactive maintenance and voids management. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role's requirements.
✨Tip Number 3
Prepare to discuss your experience with KPI monitoring and performance improvement strategies. Be ready to share specific examples of how you've successfully managed contracts and improved service delivery in previous roles.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft packages, by being prepared to discuss how you've used technology to enhance operational efficiency in past positions. This will highlight your ability to adapt to the digital aspects of the role.
We think you need these skills to ace Operations Manager - Social Housing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing reactive maintenance contracts, especially with public sector or housing association clients. Use specific examples to demonstrate your achievements and skills relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your background aligns with the company's needs. Mention your experience in program planning, KPI monitoring, and health and safety management.
Showcase Your IT Skills: Since the role requires IT literacy, include any relevant software or tools you are proficient in, particularly Microsoft packages. Highlight how these skills have helped you in previous roles to improve productivity.
Prepare for Potential Questions: Think about common interview questions related to conflict handling and customer relationship management. Prepare examples from your past experiences that showcase your ability to manage and improve these relationships effectively.
How to prepare for a job interview at Howells Recruitment
✨Showcase Your Experience
Be prepared to discuss your proven track record in securing and delivering reactive maintenance contracts. Highlight specific examples from your previous roles that demonstrate your ability to manage projects effectively, especially within the public sector or housing associations.
✨Understand the Client's Needs
Research the company and its clients thoroughly. Understand their specific requirements and challenges in social housing. This will allow you to tailor your responses and show how you can maximise productivity and improve contract performance.
✨Demonstrate IT Proficiency
Since the role requires good knowledge of Microsoft packages, be ready to discuss your experience with these tools. You might even want to mention any specific software you've used for program planning or KPI monitoring to illustrate your technical skills.
✨Prepare for Health and Safety Questions
Given the importance of health and safety legislation in this role, brush up on relevant regulations and be ready to discuss how you've managed health and safety in past projects. This shows your commitment to maintaining a safe working environment.
