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- Tasks: Manage the Rental Fleet and coordinate transport for the Depot.
- Company: Join a stable business focused on customer service and efficiency.
- Benefits: Enjoy 25+ holidays, a pension plan, and life assurance.
- Why this job: Great opportunity to develop skills in a supportive environment with career growth potential.
- Qualifications: Experience in hire and familiarity with the Kerridge system preferred.
- Other info: Work Monday to Friday, with free onsite parking and public transport access.
The predicted salary is between 26000 - 28500 £ per year.
A permanent position for an organised and efficient hire coordinator to effectively manage the Rental Fleet to serve the customer base and coordinate the transport for the Depot.
As the Fleet Hire Controller, you will be responsible for the Short-term Rental (STR) Fleet, this includes:
Process enquiries for casual hire – quotations and follow up.
Preparation of STR agreements, Transport Notes etc. emailing for customer signature prior to delivery of equipment.
Ensuring all machines in depot are correctly identified/labelled with status.
Keep casual hire truck files updated including filing of Transport Notes and STR Agreements.
Ensure LOLER inspections have been carried out and are current for all STR machines.
Resolve invoice queries relating to Contract and Short-Term Rental.
Liaise with other depos to ensure Kerridge system is updated properly.
Produce weekly availability list for Short Term Rental fleet.
Ideally have experience from within hire and with the Kerridge system
Be PC Literate with excellent verbal and written communication skills
Have excellent telephone manner with a first-class approach to customer service
Have strong interpersonal, organisation, motivational and communication skills
Salary: £26,000 to £28,500 depending on experience, skills and abilities
Hours: Monday to Friday 8.30am to 5pm (40hrs per week)
Holidays: Start on 25 plus stats increases to 28 plus stats over time
Other Benefits: 4% contributory pension, life assurance at 4x death in service
Getting there: Free onsite parking, Hull, accessible on public transport
The future: Stable business with the opportunity to develop a rewarding career
Environment: A professional and supportive working environment
Fleet Hire Controller employer: Erek Daily Alerts - Travail Employment Group
Contact Detail:
Erek Daily Alerts - Travail Employment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Hire Controller
✨Tip Number 1
Familiarize yourself with the Kerridge system, as experience with it is a key requirement for the Fleet Hire Controller role. Consider taking online tutorials or reaching out to current users to gain insights into its functionalities.
✨Tip Number 2
Highlight your customer service skills during the interview process. Prepare examples of how you've successfully resolved customer queries in the past, as this will demonstrate your ability to maintain a first-class approach to customer service.
✨Tip Number 3
Showcase your organizational skills by discussing specific methods you use to keep track of multiple tasks and responsibilities. This could include using digital tools or personal strategies that help you stay efficient in a busy environment.
✨Tip Number 4
Prepare to discuss your experience with short-term rentals and any relevant industry knowledge. Being able to speak confidently about the rental process and equipment management will set you apart from other candidates.
We think you need these skills to ace Fleet Hire Controller
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Fleet Hire Controller position. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in hire coordination or similar roles. Mention your familiarity with the Kerridge system and any relevant skills that align with the job description.
Showcase Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively, both in writing and over the phone.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific needs of the company. Mention your organizational skills and customer service approach, and explain why you would be a great fit for their team.
How to prepare for a job interview at Erek Daily Alerts - Travail Employment Group
✨Show Your Organisational Skills
As a Fleet Hire Controller, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with the Kerridge System
Since experience with the Kerridge system is ideal for this position, make sure to brush up on your knowledge of it. If you have used similar systems, be ready to discuss how those experiences can translate to using Kerridge effectively.
✨Emphasise Customer Service Skills
Highlight your excellent telephone manner and customer service approach. Prepare to share specific instances where you resolved customer queries or provided exceptional service, as this is crucial for the role.
✨Prepare for Technical Questions
Expect questions related to the Short-term Rental fleet and LOLER inspections. Brush up on relevant regulations and processes, and be ready to discuss how you would ensure compliance and maintain equipment standards.
