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- Tasks: Lead a team to deliver top-notch tenancy and estate services while tackling anti-social behaviour.
- Company: Join a forward-thinking organisation dedicated to improving local housing services and tenant wellbeing.
- Benefits: Enjoy a supportive team culture and opportunities for professional growth in a meaningful role.
- Why this job: Make a real impact on communities and improve tenants' lives through innovative housing solutions.
- Qualifications: Significant experience in social housing management and a degree in housing or relevant qualification required.
- Other info: This is a full-time, permanent position with a competitive salary of £49,764.
The predicted salary is between 42000 - 57000 £ per year.
Location: Nottinghamshire
Salary: £49,764
Contract: Full-time, Permanent
Closing Date: 15th June 2025
Are you a strategic and compassionate leader ready to make a real impact in social housing? Do you thrive on delivering high-quality tenancy services and championing tenant wellbeing? If so, we want to hear from you. We’re looking for a Tenancy Services Manager to lead and transform our Tenancy Services team. This is a pivotal role within our Housing Management service, where you’ll take the helm of tenancy and estate management, anti-social behaviour response, and specialist housing support.
What you’ll do:- Lead a team of dedicated officers delivering tenancy, estate, and sustainment services across the district.
- Be the strategic lead for tackling anti-social behaviour, working in close partnership with our Community Safety Team.
- Drive policy innovation, service transformation and continuous improvement projects.
- Champion safeguarding across Housing Operations and lead on high-level case monitoring.
- Oversee compliance with consumer standards and regulatory frameworks, ensuring tenants’ voices shape how services are delivered.
- Build strong partnerships to create healthier, safer, and more inclusive communities.
You’re a confident, solutions-focused housing professional with:
- Significant experience in social housing or landlord services at a management level.
- A strong grasp of tenancy management law, consumer standards, and anti-social behaviour frameworks.
- Proven success in leading teams, improving services, and managing budgets.
- A passion for improving tenants’ lives and a commitment to collaborative, resident-focused working.
- A degree in housing or equivalent relevant qualification.
You’ll be joining a forward-thinking organisation committed to continuous improvement and resident engagement. We offer a supportive team culture, and the opportunity to play a key role in shaping the future of local housing services. Apply today and help us shape thriving communities through sustainable tenancies and excellent landlord services.
To discuss this role in more depth, please phone Kelly Power on (phone number removed).
Tenancy Services Manager employer: Greenacre Recruitment Ltd
Contact Detail:
Greenacre Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Services Manager
✨Tip Number 1
Familiarise yourself with the latest trends and challenges in social housing. Understanding current issues, such as anti-social behaviour and tenant wellbeing, will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the housing sector. Attend local housing events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've successfully led projects or improved services in previous roles.
✨Tip Number 4
Research the organisation's values and recent initiatives. Tailoring your conversation to align with their mission and demonstrating your commitment to resident engagement will make a strong impression.
We think you need these skills to ace Tenancy Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in social housing and management. Focus on specific achievements that demonstrate your ability to lead teams and improve services, as these are key aspects of the Tenancy Services Manager role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for tenant wellbeing and community engagement. Use examples from your past experiences to illustrate how you have successfully tackled anti-social behaviour or led service improvements.
Highlight Relevant Qualifications: Clearly state your degree in housing or any equivalent qualifications in your application. This is crucial as the job requires a strong understanding of tenancy management law and consumer standards.
Showcase Leadership Skills: Emphasise your leadership experience in your application. Provide specific examples of how you have managed teams, driven policy innovation, and built partnerships to create inclusive communities.
How to prepare for a job interview at Greenacre Recruitment Ltd
✨Showcase Your Leadership Skills
As a Tenancy Services Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to inspire and motivate others.
✨Demonstrate Knowledge of Housing Law
Make sure you have a solid understanding of tenancy management law and anti-social behaviour frameworks. Be ready to discuss how these laws impact your work and how you've applied them in previous roles. This will show your expertise and commitment to compliance.
✨Emphasise Your Commitment to Tenant Wellbeing
This role is all about championing tenant wellbeing. Prepare to share examples of how you've improved tenants' lives in your previous positions. Discuss any initiatives you've led that focused on resident engagement and support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in this role and how you would address them. This will demonstrate your strategic thinking and readiness for the position.
