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- Tasks: Lead IT projects from start to finish, ensuring customer satisfaction.
- Company: Join a friendly, growing Managed Service Provider (MSP) in the tech industry.
- Benefits: Enjoy a competitive salary, training opportunities, and a clear career path.
- Why this job: Be part of a supportive team that values growth and development.
- Qualifications: Experience in project delivery and strong skills in Microsoft environments required.
- Other info: A full driving license and willingness to travel are essential.
The predicted salary is between 22800 - 42000 £ per year.
Commutable from Portsmouth, Fareham, Southampton
Salary up to £38,000
We are hiring a skilled Project Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you will lead end-to-end IT project delivery, ensuring top-tier customer satisfaction.
Responsibilities:
- Plan, scope, and deliver end-to-end IT projects, including technical pre-sales and documentation.
- Coordinate vendors, manage technical resources, and troubleshoot project issues.
- Support customer onboarding and ensure seamless service delivery.
Requirements:
- Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable.
- Strong expertise in Microsoft environments, network support, and ideally VoIP technologies.
- Confident in customer-facing roles.
This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow.
Please note, a Full driving license and willingness to travel is required for this role.
Please apply to this advert, or email your CV direct to AmyLee@SpectrumIT.co.uk.
Project Support Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Engineer
✨Tip Number 1
Familiarise yourself with the specific IT projects that the company has undertaken in the past. This will not only help you understand their project delivery style but also allow you to discuss relevant experiences during your interview.
✨Tip Number 2
Brush up on your knowledge of Microsoft environments and VoIP technologies, as these are key areas for this role. Being able to speak confidently about these topics can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in previous roles. Since this position involves a lot of customer interaction, showcasing your ability to ensure customer satisfaction will be crucial.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Project Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Project Engineer or in a 2nd/3rd Line role. Emphasise your hands-on project delivery skills and any MSP experience you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your expertise in Microsoft environments, network support, and VoIP technologies. Mention your confidence in customer-facing roles and how you can contribute to top-tier customer satisfaction.
Highlight Relevant Skills: In your application, clearly outline your project management skills, including planning, scoping, and delivering IT projects. Provide examples of how you've coordinated vendors and managed technical resources in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Project Support Engineer role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Project Management Skills
Be prepared to discuss your previous project management experiences in detail. Highlight specific projects you've led, the challenges you faced, and how you overcame them. This will demonstrate your ability to handle end-to-end IT project delivery.
✨Familiarise Yourself with the Company
Research the company’s background, values, and recent projects. Understanding their approach to customer satisfaction and service delivery will help you align your answers with their expectations during the interview.
✨Prepare for Technical Questions
Since the role requires strong expertise in Microsoft environments and network support, brush up on relevant technical knowledge. Be ready to answer questions about VoIP technologies and troubleshooting methods, as these are crucial for the position.
✨Demonstrate Your Customer-Facing Experience
As the role involves direct interaction with customers, share examples of how you've successfully managed customer relationships in the past. Emphasise your communication skills and ability to ensure customer satisfaction throughout the project lifecycle.
