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- Tasks: Serve customers, manage trade accounts, and support business development.
- Company: Join UKPS, the largest independent plumbing and heating merchant network in the UK.
- Benefits: Enjoy a competitive salary, profit share, and full training with real autonomy.
- Why this job: Be the face of the business, build relationships, and thrive in a dynamic environment.
- Qualifications: Customer-facing experience in plumbing, DIY, or builders' merchant required.
- Other info: Opportunity for growth in a company that values initiative and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Trade Counter Sales Advisor
Job Type: Full-time, Permanent
Salary: Negotiable Salary DOE + Profit Share
Location: Nottingham
About Us:
At UKPS, we are largest independent networks of plumbing and heating merchants in the UK – over 320 sites nationwide. Our sites are run by people who know their customers, their stock, and their local market. That’s because we give them autonomy and ownership – not a one-size-fits-all script.
Job Overview:
We’re looking for a Trade Counter Sales Advisor to join our site in Nottingham and be the face of our business to local tradespeople, contractors, and walk-in customers. You’ll handle everything from serving at the counter to supporting business development by re-engaging with accounts and contributing to the site’s success.
Key Responsibilities:
·Serving trade and cash customers on the counter
·Providing advice, building quotes, and managing trade accounts
·Offering technical product knowledge and solutions
·Keeping the shop floor and stock areas organised and well supplied
·Engage with management on stock selection, displays, and pricing
·Supporting customer deliveries including picking and packing
·Creating strong relationships with regular customers
·Supporting business development efforts by identifying and re-engaging lower-spend accounts
What We’re Looking For:
·Strong customer-facing background in a plumbing & heating, DIY, or builders\’ merchant environment
·A full clean driving license
·Customer-first attitude and confident communication
·Ability to manage pricing, product ordering, and local decision-making
·Comfortable working in a fast-paced, hands-on retail space
·A team player who takes pride in good service and a tidy space
What You’ll Get:
·Competitive salary + profit share scheme
·Full training on products and systems
·Real autonomy in how you run the counter and interact with customers
·The chance to grow in a business that rewards initiative, not just tenure
Sound like your kind of role? Click \’Apply Now\’ to join one of the UK’s most trusted names in plumbing & heating sales.
Keywords: Trade Counter, Sales Advisor, Plumbing Merchant, Builders Merchant, Sales Assistant, Customer Service, Heating and Plumbing, Retail Sales, Trade Sales, Counter Sales
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Retail Sales Advisor employer: UK Plumbing Supplies
Contact Detail:
UK Plumbing Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the plumbing and heating industry. Understanding the products and services offered will help you engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Network with professionals in the plumbing and heating sector. Attend local trade events or join relevant online forums to connect with potential colleagues and gain insights into what makes a successful Trade Counter Sales Advisor.
✨Tip Number 3
Prepare to discuss your customer service experiences. Think of specific examples where you've gone above and beyond for customers, as this role heavily relies on building strong relationships with clients.
✨Tip Number 4
Showcase your ability to work in a fast-paced environment. Be ready to share instances where you've successfully managed multiple tasks or adapted quickly to changing situations, as this is crucial for success in a retail setting.
We think you need these skills to ace Retail Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Trade Counter Sales Advisor position. Tailor your application to highlight relevant experience in customer service, plumbing, or retail.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer-facing roles, particularly in plumbing, heating, or DIY environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities listed in the job description, such as managing trade accounts or providing technical product knowledge.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at UK Plumbing Supplies
✨Know Your Products
Familiarise yourself with the plumbing and heating products that UKPS offers. Being able to discuss specific items and their benefits will show your technical knowledge and help you build credibility with customers.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to engage with customers, resolve issues, and create lasting relationships, as this is crucial for a Trade Counter Sales Advisor.
✨Showcase Your Team Spirit
UKPS values teamwork, so be ready to discuss how you've collaborated with colleagues in the past. Share instances where you contributed to a team goal or supported others in a busy retail environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about how they support business development and what autonomy looks like in practice. This shows your genuine interest in the position and the company.
