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- Tasks: Assist in managing student accommodation and deliver top-notch customer service.
- Company: Join Homes for Students, the UK's top independent student accommodation provider.
- Benefits: Enjoy flexible hours, supportive teams, and a dynamic work environment.
- Why this job: Gain leadership experience while helping students settle into their new homes.
- Qualifications: Previous team management experience is a plus; strong communication skills are essential.
- Other info: Work 20 hours a week, Monday to Friday, with a focus on the busy September period.
Join Homes for Students, the UK’s leading independent provider of Student Accommodation, and become an Assistant General Manager at our Bright House Property in Kingston upon Thames. This exciting opportunity offers 20 hours per week, working 9.00am to 1.00pm Monday to Friday, providing you with a dynamic and rewarding work experience. As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments. With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations. The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team in the check-in, check-out, and room turnaround processes. Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise. Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams. We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students. Person Specification: • Previous experience in team management within a similar role or environment …
Assistant General Manager - Student Accommodation employer: Homes for Students Careers
Contact Detail:
Homes for Students Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Student Accommodation
✨Tip Number 1
Familiarize yourself with the student accommodation sector in the UK. Understanding the unique challenges and needs of students will help you demonstrate your knowledge during the interview process.
✨Tip Number 2
Highlight any previous experience you have in customer service or team management. Be ready to share specific examples of how you've successfully led a team or resolved customer issues in the past.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think about how you can contribute to maintaining high performance and morale within the Bright House Property team.
✨Tip Number 4
Show enthusiasm for the role and the company. Research Homes for Students and be ready to explain why you want to work with us and how you align with our values and mission.
We think you need these skills to ace Assistant General Manager - Student Accommodation
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant General Manager position. Understand the key responsibilities and required skills, especially in customer service and team management.
Tailor Your CV: Customize your CV to highlight relevant experience in team management and customer service. Use specific examples that demonstrate your leadership skills and ability to handle operational challenges.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for student accommodation and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description.
Highlight Communication Skills: Emphasize your excellent communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer interactions or resolved issues in past roles.
How to prepare for a job interview at Homes for Students Careers
✨Showcase Your Leadership Skills
As an Assistant General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully managed a team in the past, highlighting your ability to motivate and guide others.
✨Demonstrate Customer Service Excellence
Since this role involves delivering exceptional customer service, think of instances where you've gone above and beyond for customers. Discuss how you handled challenges and ensured satisfaction.
✨Prepare for Operational Scenarios
Given the dynamic nature of the role, be ready to discuss how you would handle various operational challenges, especially during busy periods like check-in and check-out. This shows your problem-solving skills and readiness for the role.
✨Emphasize Communication Skills
Excellent communication is crucial in this position. Prepare to talk about how you've effectively communicated with team members and customers in the past, and how you plan to maintain open lines of communication in your new role.
