General Manager

General Manager

Newton Aycliffe Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire your team to create unforgettable guest experiences.
  • Company: Cairn Group is a top UK hospitality company with over 60 years of experience.
  • Benefits: Enjoy bonuses, real-time pay access, discounts, and wellness offers.
  • Why this job: Join a supportive culture focused on growth, excellence, and community impact.
  • Qualifications: Be innovative, sociable, organised, and resilient in a fast-paced environment.
  • Other info: Work in a stunning 17th-century manor house with beautiful grounds.

The predicted salary is between 36000 - 60000 £ per year.

Hospitality Starts Here. Build Your Future with Cairn Group.

Ready to take the next step in your hospitality/leadership career? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career you're proud of.

About the Role:

  • You will inspire your team to deliver excellence for our guests, ensuring attention to detail throughout the guest journey, leaving no stone unturned in your quest for best in class.
  • You will establish clear performance goals and inspire, lead and coach the team to deliver the winning formula.
  • Along the way you will achieve strategic and commercial success that invests in our collective futures, both for the business and our people.

About You:

  • Innovative, creative and excited by change.
  • A sociable character who your team will follow, yet also analytical, monitoring your business, forecasting the future, and driving the team to capitalise on all the right opportunities.
  • Effective in time management, organised, and comfortable working in a fast-paced environment.
  • An empathetic individual who builds the best relationships both with the team, our guests and the local market.
  • Resilient and with the ability to keep calm and bounce back when needed.
  • The face and the heartbeat of our hotel, who our guests and the local market know and our team want to follow!

About Us:

Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.

Benefits:

  • Bonus Scheme: Your hard work pays off with our annual bonus scheme.
  • Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips all in real-time.
  • Stay, Relax and Recharge: Enjoy discounted stays across all our venues.
  • Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
  • Spa Discounts: Treat yourself with exclusive wellness offers at our spas and leisure clubs.
  • Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
  • Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
  • Long-Service Awards: Celebrate key milestones with us, starting from just one year of service plus enjoy extra annual leave as a thank-you for your commitment.
  • Recommend a Friend: Bring great people into the team and earn a bonus when they join!
  • 24/7 Support: We're committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
  • Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
  • Bereavement Leave: When life gets tough, we ensure you have the time and support you need to be with your loved ones.

Redworth Hall is a stunning 17th century Jacobean Manor House situated in the blissful tranquility of its own 26 acres of landscaped grounds. Part of The Cairn Collection, our signature four-star hotel is home to 143 bedrooms, an impressive health club and extensive beauty facilities as well as a number of function rooms hosting up to 250 guests, making it the perfect destination for business or pleasure.

General Manager employer: The Redworth Hall Hotel

Cairn Group is an exceptional employer that prioritises the growth and well-being of its team members, offering a vibrant work culture where innovation and collaboration thrive. With a stunning location at Redworth Hall, employees enjoy a range of benefits including real-time pay access, generous discounts, and comprehensive development programmes to help you advance your career in hospitality. Join us to be part of a supportive environment that values your contributions and celebrates your achievements.
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Contact Detail:

The Redworth Hall Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Cairn Group's values, especially their focus on Respect, Integrity, Sustainability, and Excellence. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.

✨Tip Number 2

Showcase your leadership style by sharing specific examples of how you've inspired and developed teams in previous roles. Highlighting your ability to motivate others will resonate well with the hiring team.

✨Tip Number 3

Research Redworth Hall and its unique offerings, such as the stunning Jacobean manor house and extensive facilities. Being knowledgeable about the property will help you engage in meaningful conversations during interviews.

✨Tip Number 4

Network with current or former employees of Cairn Group to gain insights into the company culture and expectations for the General Manager role. This can provide you with valuable information to tailor your approach.

We think you need these skills to ace General Manager

Leadership Skills
Team Management
Customer Service Excellence
Strategic Planning
Financial Acumen
Analytical Skills
Time Management
Effective Communication
Problem-Solving Skills
Empathy and Relationship Building
Adaptability to Change
Organisational Skills
Resilience
Creativity and Innovation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership. Focus on achievements that demonstrate your ability to inspire teams and deliver excellent guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of Cairn Group's values. Use specific examples from your past roles to illustrate how you embody their principles of Respect, Integrity, Sustainability, and Excellence.

Showcase Leadership Skills: In your application, emphasise your leadership style and how you've successfully managed teams in fast-paced environments. Provide examples of how you've set performance goals and motivated your team to achieve them.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality sector.

How to prepare for a job interview at The Redworth Hall Hotel

✨Show Your Leadership Skills

As a General Manager, your ability to inspire and lead a team is crucial. Be prepared to share examples of how you've successfully motivated your team in the past, and discuss your approach to setting performance goals.

✨Demonstrate Your Understanding of Hospitality

Cairn Group values guest experiences highly. Make sure to highlight your knowledge of the hospitality industry and any innovative ideas you have for enhancing guest satisfaction during the interview.

✨Be Ready to Discuss Time Management

In a fast-paced environment, effective time management is key. Prepare to talk about how you prioritise tasks and manage your time efficiently, especially when faced with multiple responsibilities.

✨Emphasise Your Resilience

The hospitality industry can be challenging. Share instances where you've faced difficulties and how you've bounced back from them, showcasing your ability to remain calm under pressure.

General Manager
The Redworth Hall Hotel
Location: Newton Aycliffe
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