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For Companies At a Glance
- Tasks: Manage diverse residential and mixed-use properties, ensuring high-quality service and compliance.
- Company: Join a leading London-based property management firm with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary of £55k plus bonuses and benefits, with opportunities for professional growth.
- Why this job: Be part of a dynamic team, lead projects, and make a real impact in property management.
- Qualifications: IRPM or TPI qualification is essential; RICS qualification is advantageous.
- Other info: Mentorship opportunities available for junior team members.
The predicted salary is between 33000 - 77000 £ per year.
My London-based client is looking to appoint a commercially astute and technically proficient Senior Leasehold/Mixed-Use Property Manager. The successful candidate will have a solid grasp of both residential leasehold and block management, as well as commercial property operations. They should be proactive problem-solvers with strong communication skills and the confidence to lead teams while delivering exceptional service across mixed-use portfolios. A well-rounded skill set encompassing technical knowledge, financial insight, and effective people management is key to success in this role.
Skills and Experience
- Proven experience in managing residential leasehold blocks and mixed-use developments
- In-depth knowledge of landlord and tenant legislation (both residential and commercial), along with best practices for service charge management
- Skilled in conducting Section 20 consultations and overseeing complex maintenance and major works projects
- Financially confident, with experience managing and reconciling residential and commercial service charge budgets
- Strong understanding of the Building Safety Act and associated compliance requirements
- Exceptional client relationship management skills, with experience engaging private leaseholders, resident directors, commercial tenants, and freeholders
- Highly organised with the ability to prioritise and manage multiple responsibilities effectively
- Confident in leading resident and tenant meetings, including AGMs, service charge reviews, and commercial tenant briefings
- Proficient in property management software (e.g., Propman) and the Microsoft Office suite
- Capable of mentoring junior team members and managing contractor relationships to ensure high service standards
Key Responsibilities:
- Manage a diverse portfolio of leasehold residential and mixed-use developments, delivering high-quality services to freeholders, RMCs, RTMs, and commercial tenants
- Oversee the full-service charge cycle, including budgeting, collection, reconciliation, and financial reporting for both residential and commercial components
- Lead major works and capital expenditure projects, ensuring full compliance with Section 20 consultation requirements
- Ensure adherence to lease terms, relevant landlord and tenant legislation, commercial lease obligations, and health and safety regulations
- Conduct regular site inspections to uphold high standards across all communal and commercial areas
- Act as a key liaison for residential leaseholders and commercial occupiers, managing queries, disputes, and tenancy compliance with professionalism
- Prepare and present board reports, attend AGMs and tenant meetings, and foster strong, lasting client relationships
- Oversee contractor performance and delivery of hard and soft services across the portfolio
- Provide mentoring and guidance to junior property managers and support staff to maintain service excellence
- Identify and implement opportunities for operational improvements and support wider business development and client retention initiatives
- Keep up to date with changes in property legislation, building safety regulations, and industry best practices
Qualifications & Background
- IRPM or TPI qualification (Member or Fellow) – essential or strongly preferred at this senior level
- RICS qualification (AssocRICS or MRICS) – advantageous or currently working towards
- Proven experience managing premium, large-scale, or complex mixed-use developments
- Solid understanding of commercial lease clauses, including rent reviews, break options, and service charge apportionments
- In-depth knowledge of building safety compliance, including the Fire Safety Act 2021, Building Safety Act 2022, and EWS1 requirements
- Strong grasp of insurance processes, including claims management and asset protection best practices
- Experience with ESG initiatives, sustainability reporting, and strategies to enhance energy performance
My client is looking to pay £55k + bonus/benefits.
Residential Property Manager employer: Varnom Ross
Contact Detail:
Varnom Ross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Property Manager
✨Tip Number 1
Familiarise yourself with the latest landlord and tenant legislation, especially regarding residential leasehold and commercial properties. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the property management sector, particularly those who have experience in mixed-use developments. Attend industry events or join relevant online forums to connect with potential colleagues and learn about best practices.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service charge budgets and conducted Section 20 consultations in previous roles. Real-life scenarios can showcase your problem-solving skills and financial acumen effectively.
✨Tip Number 4
Highlight your experience with property management software like Propman during conversations. Being proficient in these tools is crucial for the role, and demonstrating your technical skills can set you apart from other candidates.
We think you need these skills to ace Residential Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing residential leasehold blocks and mixed-use developments. Emphasise your knowledge of landlord and tenant legislation, as well as your financial management skills.
Craft a Compelling Cover Letter: In your cover letter, showcase your proactive problem-solving abilities and strong communication skills. Mention specific examples of how you've successfully led teams or managed complex projects in the past.
Highlight Relevant Qualifications: Clearly state your IRPM or RICS qualifications, as well as any other relevant certifications. This will demonstrate your commitment to professional development and your suitability for the role.
Showcase Client Relationship Management Skills: Provide examples of how you've effectively engaged with clients, such as private leaseholders and commercial tenants. Highlight your ability to manage queries and disputes professionally, which is crucial for this position.
How to prepare for a job interview at Varnom Ross
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of residential leasehold and block management, as well as commercial property operations. Be prepared to discuss specific legislation, such as the Building Safety Act, and how it impacts your work.
✨Demonstrate Financial Acumen
Since financial management is crucial for this role, come ready to talk about your experience with service charge budgets and reconciliations. You might even want to prepare examples of how you've successfully managed financial reporting in previous positions.
✨Prepare for Client Relationship Scenarios
Expect questions about how you handle client relationships, especially with private leaseholders and commercial tenants. Think of specific instances where you've resolved disputes or improved client satisfaction, as these will showcase your exceptional communication skills.
✨Exhibit Leadership Qualities
As a potential leader in this role, be ready to discuss your experience in leading teams and mentoring junior staff. Share examples of how you've successfully guided others and maintained high service standards across your portfolio.
