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- Tasks: Be the operational heartbeat of a landmark residential development in Surrey.
- Company: Join a dynamic team behind an exciting high-end development blending modern and historic architecture.
- Benefits: Enjoy a competitive salary, performance bonuses, and a chance to shape a major project from day one.
- Why this job: Make a real impact in a role that values structure, problem-solving, and teamwork.
- Qualifications: Experience in project sales or customer experience within residential development is essential.
- Other info: This is a long-term opportunity with a multi-phase development set for completion in 2027.
The predicted salary is between 55000 - 60000 £ per year.
Salary: £55,000 - £60,000 + performance bonus
Working Pattern: Tuesday to Saturday (Monday to Friday also considered)
Location: On-site at a major Surrey development
Be the Anchor of a Landmark Development
My client are seeking an experienced and detail-obsessed Project Sales Operations Manager to become the operational heartbeat of one of the most exciting and complex residential developments in Surrey. This isn’t a sales role - it’s ideal for someone who thrives on structure, process, and problem-solving. You’ll be embedded within the development, acting as the first point of contact for the on-site team and ensuring every operational detail runs seamlessly from pre-launch through to handover. Blending contemporary new-build apartments with the elegant restoration of a historic building, this landmark development will feature private courtyards and high-spec homes ready for occupation from 2027.
What You’ll Be Doing
- Be the go-to expert on-site - fully immersed in the scheme layout, specifications, phasing, and day-to-day operations
- Support the on-site sales team - answering operational questions, identifying challenges, and offering solutions
- Own the smooth running of the sales environment - from documentation and customer journey to reporting and systems
- Handle sales progression tasks - manage choices, liaise with solicitors, and oversee post-reservation processes
- Work closely with senior stakeholders and ensure the sales function is always equipped and informed
- Provide continuity and consistency across all phases of the development lifecycle
What We’re Looking For
- Experience in a Project Sales Manager, Sales Operations, or customer experience-led role within a residential developer
- Ideally familiar with refurbishment or complex heritage schemes
- A natural organiser and communicator who enjoys being at the centre of a busy team
- Strong administration and coordination skills - highly organised and detail-driven
- Proactive, solution-focused mindset with a passion for customer and team support
- Comfortable being embedded within a project and representing it with professionalism at all times
What We Offer
- £55,000 - £60,000 base salary + performance bonus
- Tuesday to Saturday working pattern (Monday to Friday considered for the right person)
- Join the team ahead of full launch, giving you ownership and visibility from day one
- Long-term opportunity across a multi-phase development due for completion from 2027
- A career-defining role on a truly special scheme
Looking for a role where you can truly own the detail and make a difference every day? Apply now to become a key player in one of Surrey's most exciting residential projects.
Project Sales Operations Manager - High-End Development employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Sales Operations Manager - High-End Development
✨Tip Number 1
Familiarise yourself with the specific details of the development. Research the project’s layout, specifications, and any unique features that set it apart. This knowledge will help you demonstrate your genuine interest and understanding during any discussions.
✨Tip Number 2
Network with professionals in the residential development sector. Attend industry events or connect with people on platforms like LinkedIn. Building relationships can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your organisational and problem-solving skills. Think of examples from your past experiences where you successfully managed complex projects or resolved operational challenges. Being able to articulate these will set you apart.
✨Tip Number 4
Understand the importance of customer experience in this role. Be ready to discuss how you can enhance the customer journey and support the sales team effectively. Highlighting your proactive approach will resonate well with the hiring team.
We think you need these skills to ace Project Sales Operations Manager - High-End Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project sales management or operations. Emphasise your organisational skills and any experience with residential developments, especially if you've worked on refurbishment or heritage schemes.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the specific development. Mention how your proactive, solution-focused mindset aligns with the responsibilities of the Project Sales Operations Manager position.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your ability to identify challenges and offer solutions. This is crucial for a role that requires a detail-oriented and process-driven approach.
Highlight Communication Abilities: Since the role involves liaising with various stakeholders, make sure to highlight your strong communication skills. Mention any experience you have in coordinating teams or managing customer journeys effectively.
How to prepare for a job interview at deverellsmith
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand the development project. Familiarise yourself with its layout, specifications, and the unique aspects of the refurbishment. This will show your genuine interest and help you answer questions confidently.
✨Demonstrate Your Organisational Skills
As a Project Sales Operations Manager, being organised is key. Prepare examples from your past experiences that highlight your ability to manage multiple tasks and maintain attention to detail. This will reassure the interviewers of your capability to handle the operational heartbeat of the project.
✨Showcase Your Problem-Solving Mindset
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Emphasising your proactive and solution-focused approach will align well with what they are looking for in a candidate.
✨Engage with the Team Dynamics
Since this role involves working closely with various stakeholders, demonstrate your communication skills and ability to collaborate effectively. Share examples of how you've successfully worked within a team to achieve common goals, as this will be crucial for the on-site environment.
