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- Tasks: Engage with clients, manage enquiries, and provide tailored insurance solutions.
- Company: Join Riviera Insurance Services, a leading provider of diverse insurance policies in the UK.
- Benefits: Enjoy 22 days holiday, employee assistance, bonuses, and regular socials.
- Why this job: Be part of a dynamic team focused on customer service and personal growth.
- Qualifications: Strong communication skills and a passion for sales; experience is a plus but not required.
- Other info: Work in a supportive environment with a commitment to inclusivity and integrity.
The predicted salary is between 28800 - 43200 £ per year.
Join our dynamic team in Torquay! Are you a customer-focused individual looking for a rewarding career in insurance? Riviera Insurance Services is seeking a talented Insurance Sales Advisor to join our growing team.
About the Role:
- Handling enquiries professionally via phone, letter, or email.
- Managing workloads efficiently to ensure impeccable service levels are maintained.
- Conduct "fact finding" reviews to establish clients’ demands and needs.
- Accurately present information gathered to insurers for comprehensive and competitive rates.
- Adhere to company procedures and maintain regulatory standards.
- Present quotations to clients, recommending the most suitable product to meet their needs.
- Consistently achieve agreed KPI’s & Objectives set by the Department Head.
- Identify cross-selling and up-selling opportunities.
- Contribute to lead generation and respond to enquiries in a timely manner.
- Issue policy documentation, update records, and handle mid-term adjustments and claims.
- Proactively manage renewals and generate renewal documentation.
What we offer:
- 22 Days holiday, in addition to Bank Holidays.
- Employee Assistance Programme.
- Working hours are Monday to Friday, 9.00am -5.30pm.
- Comprehensive induction and training plan.
- Regular employee staff socials and incentives.
- Annual Appraisals and salary reviews.
- Generous and achievable bonus structure.
About us: Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay, we have taken our name from the stunning coastline of Torbay’s English Riviera. Annually, the Riviera Group service over 30,000 policyholders and write over 20 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service. We are extremely proud of our high Google and Trustpilot ratings currently at 4.7 out of 5 stars. We are also a disability-aware company, committed to providing inclusive services and a welcoming environment for all. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
The Ideal Candidate:
- Strong communication and interpersonal skills
- Proven sales ability
- A passion for delivering outstanding customer service
- Ability to work effectively both independently and as part of a team
- Excellent organisational and time management skills
Whilst experience is advantageous it is not essential. If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further.
Insurance Sales Advisor employer: Riviera Insurance Services Limited
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Advisor
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the types of products offered by Riviera Insurance Services. Understanding the nuances of business, taxi, and personal insurance will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you to handle enquiries professionally and demonstrate your customer service focus, which is crucial for the role.
✨Tip Number 3
Research the company’s values and recent achievements, such as their high ratings on Google and Trustpilot. Being able to discuss these points in your conversations will show your genuine interest in joining their team.
✨Tip Number 4
Network with current or former employees of Riviera Insurance Services if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Insurance Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Insurance Sales Advisor. Emphasise your communication skills, sales achievements, and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of the company's values. Mention specific examples of how you can contribute to their team and meet their KPIs.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as strong communication, organisational abilities, and sales proficiency. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Riviera Insurance Services Limited
✨Research the Company
Before your interview, take some time to learn about Riviera Insurance Services. Understand their values, services, and what sets them apart in the insurance industry. This knowledge will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales. Be ready to discuss your previous experiences, how you handle difficult customers, and examples of when you've successfully upsold or cross-sold products.
✨Showcase Your Communication Skills
As an Insurance Sales Advisor, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences to highlight these skills.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
