Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: KFC is a global brand known for its delicious chicken and unique culture.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
- Why this job: Join a fun, energetic team and develop essential managerial skills while making a difference.
- Qualifications: No specific experience required; just bring your passion and leadership spirit.
- Other info: We celebrate diversity and support neurodiverse applicants throughout the hiring process.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
Since 1952, we’ve been bringing finger lickin' good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together.
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin' good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour - your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Shift Manager employer: KFC (UK)
Contact Detail:
KFC (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to teamwork, customer service, and originality will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples from your past experiences. Highlight how you've empowered team members and handled challenges effectively, as this is crucial for a Shift Manager role.
✨Tip Number 3
Prepare to discuss your approach to customer service. KFC places a strong emphasis on customer satisfaction, so be ready to explain how you would ensure a positive experience for every guest.
✨Tip Number 4
Network with current or former KFC employees if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shift Manager position at KFC. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've successfully managed a team, resolved conflicts, or improved team performance in previous roles.
Highlight Customer Service Experience: Since customer satisfaction is key at KFC, make sure to include any relevant experience in customer service. Share anecdotes that demonstrate your ability to handle customer queries and ensure a positive dining experience.
Personalise Your Application: Make your application stand out by adding a personal touch. Mention why you want to work at KFC specifically and how your values align with their mission of being original and empowering.
How to prepare for a job interview at KFC (UK)
✨Show Your Passion for Team Leadership
During the interview, express your enthusiasm for leading a team. Share examples from your past experiences where you empowered others and created a positive work environment. This aligns with KFC's focus on empowering leaders.
✨Demonstrate Customer Service Skills
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you resolved issues or went above and beyond to ensure customer satisfaction.
✨Emphasise Your Adaptability
The role requires flexibility and a willingness to learn. Talk about times when you've adapted to new challenges or feedback. This shows that you're open to growth and can thrive in a dynamic environment like KFC.
✨Prepare Questions About Team Dynamics
Asking insightful questions about the team culture and dynamics can demonstrate your interest in collaboration. Inquire about how the team works together to maintain high standards and support each other during busy shifts.
