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- Tasks: Lead and inspire your team to deliver exceptional customer care and drive store performance.
- Company: Join Boots, a leading pharmacy-led health and beauty retailer committed to positive change.
- Benefits: Enjoy competitive holidays, a retirement plan, bonuses, and generous staff discounts.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and making a difference.
- Qualifications: Retail management experience, strong communication skills, and a passion for customer service required.
- Other info: Flexible working options available; we support diversity and inclusivity in the workplace.
The predicted salary is between 28800 - 42000 £ per year.
As a Store Manager you’ll really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategic thinking will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our brilliant training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the role
- You will lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
- You’ll lead the sales and performance of your store, whilst keeping our customers close to heart. As an ambassador for our Boots brand you’ll be passionate about helping us work towards becoming the world’s best pharmacy led health and beauty retailer.
- Make the shop floor your own, get to know our teams, sales and operations.
- Consider what can we do to change for the better to set Boots apart from other retailers.
- Use your commercial and retail expertise and be flexible with your approach to new business ideas, keeping our customers in mind.
- Get to know your teams – find out what they like and what they want to see change.
What you’ll need to have
- You’ll need to have retail management and commercial experience, with great customer service skills.
- Excellent communication skills, and act as a brand ambassador for Boots throughout your store and region.
- A strong understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
- Ability to work at pace and react to the changing needs of the customer.
- A collaborative personality and able to thrive in a team centered approach.
- A passion for keeping up to date with your own learning and development.
- The ability to coach and develop individuals and teams.
It would be great if you also have
- Experience and comfortable with navigating and embracing new technology.
Our benefits
- Competitive holiday allowance (with the option to buy more days).
- Boots Retirement Savings Plan.
- Discretionary annual bonus scheme.
- Generous staff discount.
We have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; Click here to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).
Why Boots
We’re always looking for people who care; people who go the extra mile to change things for the better. You’ll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it’s with you, we can change for the better. To find out more about life and careers at Boots, Click Here.
What’s next
If your application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to enable you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure and Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
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Store Manager employer: BOOTS
Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Boots' brand values and customer service philosophy. Understanding what makes Boots unique will help you articulate how you can contribute to their mission during the interview.
✨Tip Number 2
Prepare examples from your past retail management experience that showcase your ability to lead teams and drive sales. Highlight specific instances where you inspired your team or improved customer satisfaction.
✨Tip Number 3
Research current trends in the beauty and healthcare sectors. Being knowledgeable about industry developments will demonstrate your passion and strategic thinking, which are key for the Store Manager role.
✨Tip Number 4
Showcase your adaptability and willingness to embrace new technology. Discuss any relevant experiences where you successfully implemented new systems or processes that enhanced customer service or team performance.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Leadership Skills: In your CV and cover letter, emphasize your retail management experience and provide examples of how you've successfully led teams in the past. Highlight your ability to inspire and motivate others.
Demonstrate Customer Care Passion: Make sure to convey your passion for customer service in your application. Share specific instances where you went above and beyond to ensure customer satisfaction, as this is a core value for Boots.
Highlight Adaptability and Technology Skills: Mention any experience you have with new technologies and how you've adapted to changes in the retail environment. This will show that you are flexible and open to embracing new ideas, which is important for the role.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Customer Care
Make sure to express your genuine love for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in leading teams. Highlight instances where you inspired or developed your team members, and how that contributed to business growth.
✨Understand the Brand
Familiarize yourself with Boots' values and mission. Be ready to discuss how you can embody these values as a Store Manager and contribute to making Boots the world's best pharmacy-led health and beauty retailer.
✨Be Ready to Discuss Change
Think about innovative ideas you could bring to the store. Be prepared to share your thoughts on how to improve operations and customer experience, showing that you're flexible and open to new business ideas.
