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- Tasks: Lead and inspire your team to deliver exceptional customer care and drive store performance.
- Company: Join Boots, a leading pharmacy-led health and beauty retailer committed to positive change.
- Benefits: Enjoy competitive holidays, a retirement savings plan, staff discounts, and flexible working options.
- Why this job: Be part of a dynamic team that values inclusivity and personal growth while making a real impact.
- Qualifications: Retail management experience, excellent communication skills, and a passion for customer service are essential.
- Other info: Embrace new technology and enjoy opportunities for career progression in beauty and healthcare.
The predicted salary is between 28800 - 43200 £ per year.
Job DescriptionAs a Store Manager you will work in store and really drive the success of your store and inspire your teams with your love for great customer care. Your passion and strategy will help the business to grow and change for the better. With opportunities to progress your career in beauty, healthcare and opticians, our training teams will ensure you have all the tools you need to succeed in your current role and beyond.
About the roleYou will:
Lead, challenge and inspire your team to deliver business growth by providing exceptional care to our customers and patients.
Lead the sales and performance of your store, whilst keeping our customers close to heart.
Be a passionate ambassador for our Boots brand, helping us work towards becoming the world\’s best pharmacy led health and beauty retailer.
Make the shop floor your own, get to know our teams, sales and operations.
Consider what can we do to change for the better to set Boots apart from other retailers.
Get to know your teams – find out what they like and what they want to see change.
What you\’ll need to haveThese are the essential skills or experience needed to succeed in this role.
Retail management and commercial experience, with great customer service skills.
Understanding of how to lead and deliver a company strategy, with the ability to implement in store to drive strong performance results.
Ability to work at pace and react to the changing needs of the customer.
A collaborative personality and able to thrive in a team centered approach.
A passion for keeping up to date with your own learning and development.
Ability to coach and develop individuals and teams.
It would be great if you also haveThese are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\’t match this additional criteria.
Experience and comfortable with navigating and embracing new technology
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you – find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why BootsAt Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What\’s nextIf you apply for this role, you will be invited to take a timed online assessment, if you require any adjustments and assistance with this please contact us at careers@boots.co.uk. Once you have completed the assessment, our team will review your application and be in touch to update you.
If you\’re application is successful; our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion you will be notified by email.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
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Contact Detail:
BOOTS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Boots' brand values and customer service philosophy. Understanding what makes Boots unique will help you articulate how your experience aligns with their mission during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific strategies you've implemented to drive performance and improve customer satisfaction.
✨Tip Number 3
Research current trends in retail management and customer care, especially within the beauty and healthcare sectors. Being knowledgeable about industry developments will demonstrate your commitment to continuous learning and improvement.
✨Tip Number 4
Network with current or former employees of Boots if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and drive performance results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer care and how you can contribute to Boots' mission of becoming the world's best pharmacy-led health and beauty retailer. Mention your strategic thinking and adaptability to new business ideas.
Showcase Your Leadership Skills: Provide examples of how you've successfully coached and developed teams in previous roles. Highlight your collaborative approach and ability to inspire others to achieve business growth.
Research Boots: Familiarise yourself with Boots' values and recent initiatives. This will help you align your application with their goals and demonstrate your commitment to their vision during the interview process.
How to prepare for a job interview at BOOTS
✨Show Your Passion for Customer Care
As a Store Manager, your love for great customer care is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the brand's values.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and driving performance. Discuss how you've inspired and motivated your team in the past, and be ready to explain your approach to coaching and developing individuals.
✨Be Ready to Discuss Business Growth Strategies
Understand the company's goals and be prepared to discuss how you can contribute to business growth. Share your ideas on innovative strategies that could set Boots apart from other retailers, showing your commercial acumen.
✨Emphasise Your Adaptability
The retail environment is ever-changing, so it's important to showcase your ability to adapt. Provide examples of how you've successfully navigated changes in customer needs or technology in previous roles, demonstrating your flexibility.
