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- Tasks: Support CRM campaigns and manage website updates for a vibrant hospitality brand.
- Company: Join a London-based hospitality business focused on creating engaging guest experiences.
- Benefits: Enjoy 25 days holiday, team events, dining perks, and professional development opportunities.
- Why this job: Make a real impact in a design-led environment while growing your digital marketing skills.
- Qualifications: Around two years' experience in CRM or digital marketing with familiarity in email tools and CMS.
- Other info: Ideal for organised, curious individuals passionate about hospitality and technology.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a CRM & Digital Marketing Exec for a London-based hospitality business. This is an exciting opportunity for someone organised, curious, and passionate about hospitality to help shape seamless, engaging digital experiences for guests—before they even walk through the door.
Reporting to the Senior CRM & Loyalty Manager, the successful candidate will:
- Support the delivery of CRM and loyalty campaigns via email, SMS, and push notifications, using tools like Braze or Klaviyo.
- They’ll help implement personalised guest journeys, maintain data quality, and contribute to performance reporting.
- The role also involves managing website updates via CMS, coordinating with content and creative teams, and ensuring consistent messaging across platforms, including delivery services.
Ideal candidates will have around two years\’ experience in CRM or digital marketing, with hands-on familiarity with email tools and CMS platforms. Strong organisational skills, attention to detail, and a collaborative mindset are essential. A passion for and background inhospitality and an interest in how technology can enhance the guest experience are also key.
In return, the company offers 25 days’ holiday plus bank holidays, team events, generous dining perks, ongoing professional development, and a warm, ambitious team culture. This is a hands-on, varied role with space to grow and make a real impact in a thoughtful, design-led hospitality brand.
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Executive
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Braze and Klaviyo. Having hands-on experience or even a basic understanding of these platforms will give you an edge during interviews.
✨Tip Number 2
Showcase your passion for hospitality by researching the company and its values. Be prepared to discuss how your personal experiences in hospitality can contribute to enhancing guest experiences.
✨Tip Number 3
Network with professionals in the digital marketing and hospitality sectors. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 4
Prepare examples of past campaigns you've worked on, particularly those involving CRM or digital marketing. Being able to discuss your contributions and the results achieved will demonstrate your capability and fit for the role.
We think you need these skills to ace Digital Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM and digital marketing. Emphasise any hands-on familiarity with email tools like Braze or Klaviyo, as well as your experience with CMS platforms.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and how your skills can enhance the guest experience. Mention specific examples of past campaigns you've worked on and the impact they had.
Highlight Organisational Skills: In your application, demonstrate your strong organisational skills and attention to detail. Provide examples of how you've successfully managed multiple projects or campaigns simultaneously.
Showcase Collaborative Mindset: Illustrate your ability to work collaboratively with content and creative teams. Mention any experiences where teamwork led to successful project outcomes, especially in a hospitality context.
How to prepare for a job interview at COREcruitment Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences or stories that highlight your passion and how it aligns with the company's values.
✨Demonstrate Your CRM Knowledge
Be prepared to discuss your experience with CRM tools like Braze or Klaviyo. Highlight specific campaigns you've worked on, focusing on how you contributed to their success and what you learned from those experiences.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, come ready with examples of how you've managed multiple projects or tasks simultaneously. Discuss any tools or methods you use to stay organised and ensure quality in your work.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the role and the company. Ask about the team dynamics, the types of campaigns they run, or how they measure success in their digital marketing efforts.
