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- Tasks: Join a dynamic team as a 2nd line IT Engineer, tackling exciting projects with cutting-edge technology.
- Company: Work with a renowned public sector body making a real difference in the community.
- Benefits: Enjoy a competitive rate of £250/day and hybrid working options for flexibility.
- Why this job: Be part of impactful projects while enhancing your skills in a supportive environment.
- Qualifications: Experience with Microsoft Stack, Azure, Intune, and strong customer service skills are essential.
- Other info: Immediate start available; apply now to seize this fantastic opportunity!
The predicted salary is between 45000 - 75000 £ per year.
We're working with a well-known public sector body based in South London who are looking for a 2nd line IT Engineer to join their team for an immediate start! This role will be working on exciting projects and state of the art tech to contribute to a great cause.
The IT Engineer will be heavily involved with teams across the organisation & support the Microsoft suite including O365, Windows 10, Azure & Intune.
Skills required for the IT Engineer are:
- Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere
- Customer service skills over the phone and face to face
- Experience with ITSM & Asset Management Tools
- An expert communicator
Apply now for immediate consideration regarding this excellent opportunity.
Contact Detail:
Understanding Recruitment NFP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer
✨Tip Number 1
Familiarise yourself with the Microsoft Stack, especially O365, Azure, and Intune. Having hands-on experience or relevant certifications can really set you apart during discussions.
✨Tip Number 2
Brush up on your customer service skills, as this role involves direct interaction with users. Practising common scenarios can help you feel more confident when addressing technical issues.
✨Tip Number 3
Network with current IT Engineers or professionals in similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 4
Prepare to discuss your experience with ITSM and Asset Management Tools. Be ready to share specific examples of how you've used these tools to improve processes or resolve issues.
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Microsoft Stack, Azure, Intune, and any relevant ITSM & Asset Management Tools. Use specific examples to demonstrate your customer service skills and technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to contribute to exciting projects. Mention your experience in 2nd line support and how you can effectively communicate with teams across the organisation.
Highlight Relevant Projects: If you've worked on similar projects or technologies, be sure to include these in your application. Discuss your role and the impact of your contributions, especially in relation to the Microsoft suite and cloud technologies.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an IT Engineer role.
How to prepare for a job interview at Understanding Recruitment NFP
✨Showcase Your Technical Skills
Be prepared to discuss your experience with the Microsoft Stack, Azure, and Intune in detail. Bring examples of past projects where you successfully implemented these technologies, as this will demonstrate your hands-on expertise.
✨Demonstrate Customer Service Excellence
Since the role involves customer interaction, be ready to share specific instances where you provided exceptional support. Highlight your communication skills and how you resolved issues effectively, both over the phone and face-to-face.
✨Familiarise Yourself with ITSM Tools
Research the ITSM and Asset Management tools commonly used in the industry. Being able to discuss your familiarity with these tools will show that you are well-prepared and understand the operational side of IT support.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask about the team dynamics, ongoing projects, and the technology stack they use. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
