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- Tasks: Join a dynamic team as a 2nd line IT Engineer, tackling exciting projects with cutting-edge technology.
- Company: Work with a renowned public sector body making a positive impact in South London.
- Benefits: Enjoy a hybrid work model and competitive pay of £250/day.
- Why this job: Be part of a mission-driven organisation while enhancing your tech skills and customer service experience.
- Qualifications: Experience with Microsoft Stack, Azure, Intune, and strong communication skills are essential.
- Other info: Immediate start available for the right candidate!
The predicted salary is between 50000 - 70000 £ per year.
Rate: £250/day
Location: South London/Hybrid
Immediate Start
We're working with a well-known public sector body based in South London who are looking for a 2nd line IT Engineer to join their team for an immediate start! This role will be working on exciting projects and state of the art tech to contribute to a great cause.
The IT Engineer will be heavily involved with teams across the organisation & support the Microsoft suite including O365, Windows 10, Azure & Intune.
Skills required for the IT Engineer are:
- Experience working with the Microsoft Stack, Azure, Intune, DNS & VMs/vSphere
- Customer service skills over the phone and face to face
- Experience with ITSM & Asset Management Tools
- An expert communicator
Apply now for immediate consideration regarding this excellent opportunity.
Understanding Recruitment is acting as an employment agency for this vacancy.
Contact Detail:
Understanding Recruitment NFP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer
✨Tip Number 1
Familiarise yourself with the Microsoft Stack, especially O365, Azure, and Intune. Being able to discuss your hands-on experience with these tools during an interview will show that you're not just familiar with them, but that you can effectively use them in a practical setting.
✨Tip Number 2
Brush up on your customer service skills, as this role requires strong communication both over the phone and face-to-face. Practising common scenarios you might encounter can help you demonstrate your ability to handle various situations with ease.
✨Tip Number 3
Network with current or former employees of the organisation. They can provide valuable insights into the company culture and the specific challenges faced by the IT team, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your experience with ITSM and Asset Management Tools. Be ready to share specific examples of how you've used these tools in past roles, as this will highlight your relevant expertise and problem-solving abilities.
We think you need these skills to ace IT Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the Microsoft Stack, Azure, Intune, and any relevant ITSM or Asset Management Tools. Use specific examples to demonstrate your skills in customer service and communication.
Craft a Compelling Cover Letter: Write a cover letter that explains why you are interested in this role and how your background aligns with the job requirements. Mention your enthusiasm for working on exciting projects and contributing to a great cause.
Showcase Relevant Projects: If you've worked on similar projects or technologies, be sure to include these in your application. Highlight any achievements or contributions that demonstrate your expertise as a 2nd line IT Engineer.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Understanding Recruitment NFP
✨Showcase Your Technical Skills
Make sure to highlight your experience with the Microsoft Stack, Azure, and Intune during the interview. Be prepared to discuss specific projects or challenges you've faced while using these technologies, as this will demonstrate your expertise and problem-solving abilities.
✨Demonstrate Customer Service Skills
Since the role involves customer interaction, it's crucial to showcase your customer service skills. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles, especially in high-pressure situations.
✨Familiarise Yourself with ITSM Tools
Research the ITSM and Asset Management tools commonly used in the industry. Being able to discuss your experience with these tools or your understanding of their importance can set you apart from other candidates.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Ask about the exciting projects you'll be working on or how the team collaborates across different departments, which can also give you insight into the company culture.
