Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Neighbourhood Partner, visiting properties and ensuring high standards.
- Company: Stonewater is a leading housing provider managing 39,000 homes for diverse communities.
- Benefits: Enjoy flexible hours with a zero hours contract that fits your schedule.
- Why this job: Make a real impact in your community while building relationships and delivering top-notch service.
- Qualifications: We seek flexible, personable candidates with great communication skills and attention to detail.
- Other info: Candidates must live within 5 miles of the area and pass a background check.
Zero Hours Contract
Want to earn some money but need to work around your children? Or perhaps you’ve retired, but want to commit to a few hours of work a week? If so, this could be a great opportunity for you!
Here at Stonewater, we’re looking for a Neighbourhood Partner who we can call upon to visit our properties and check everything is of good standard. It might be that we need you to take a photograph of a property for marketing purposes or that you simply just need to change a key safe code, but either way, you’ll be playing a vital part in helping us deliver high quality housing services to our customers. There’ll also be times when we need you to carry out testing and inspections of dwellings, blocks, and estates, raise repairs and follow through to satisfactory completion. You’ll build relationships and provide support to our new and existing customers whilst onsite, supporting and working closely with our Customer Partners and other stakeholders in the community!
It’s a zero hours contract, which means we can’t tell you how many hours per week they’ll be or when they’ll be – but the good thing is, is that you can choose whether it’s convenient for you.
The ideal candidate will:
- Have a high degree of flexibility.
- Be personable and have a genuine passion for delivering a first-class customer service.
- Have exceptional people skills, able to connect with customers and build rapport.
- Be able to think practically and logically, using a solution focused approach to overcoming problems/issues.
- Have excellent communication skills, able to communicate information clearly and effectively.
- Be experienced in using a tablet, Microsoft software (including Outlook) and a smart phone.
- Have an eye for detail and be able to identify issues that would pose a Health & Safety risk.
Due to the nature of the role, candidates must live within a 5 mile radius of these areas and be able to travel as and when required.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
#J-18808-Ljbffr
Neighbourhood Partner employer: Blue Octopus Recruitment Ltd
Contact Detail:
Blue Octopus Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Partner
✨Tip Number 1
Make sure to highlight your flexibility in your conversations with us. Since this is a zero hours contract, demonstrating that you can adapt to varying schedules will make you stand out as a candidate.
✨Tip Number 2
Showcase your people skills during any interactions. Building rapport with customers and stakeholders is key in this role, so be ready to share examples of how you've successfully connected with others in the past.
✨Tip Number 3
Familiarize yourself with the properties in your area. Being knowledgeable about local housing standards and issues will help you demonstrate your commitment to delivering high-quality services when we meet.
✨Tip Number 4
Prepare to discuss your problem-solving approach. We value candidates who can think practically and logically, so come ready with examples of how you've tackled challenges effectively in previous roles.
We think you need these skills to ace Neighbourhood Partner
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Neighbourhood Partner. Highlight your flexibility, customer service skills, and ability to build rapport with customers in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your people skills, problem-solving abilities, and experience with technology, such as tablets and Microsoft software.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering first-class customer service. Use specific examples from your past experiences to demonstrate how you meet the ideal candidate criteria.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and effective.
How to prepare for a job interview at Blue Octopus Recruitment Ltd
✨Show Your Flexibility
Since this is a zero hours contract, it's important to demonstrate your flexibility during the interview. Share examples of how you've adapted to changing schedules or unexpected situations in previous roles.
✨Highlight Your People Skills
As a Neighbourhood Partner, you'll be interacting with various customers and stakeholders. Be prepared to discuss your experience in building rapport and providing excellent customer service. Use specific examples to illustrate your interpersonal skills.
✨Emphasize Problem-Solving Abilities
The role requires a solution-focused approach to overcome issues. Think of instances where you've successfully resolved problems, especially in a practical context, and be ready to share these stories.
✨Demonstrate Attention to Detail
Given the importance of health and safety in this role, be sure to convey your attention to detail. Discuss any experiences where you identified potential risks or issues and how you addressed them effectively.
