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- Tasks: As a Utilities Analyst, you'll resolve utility invoice discrepancies and ensure data accuracy.
- Company: Join a leading retail business with a £4bn turnover and over 1000 sites nationwide.
- Benefits: Enjoy a competitive salary, performance bonuses, and hybrid working options.
- Why this job: Be part of a sustainable company with a great culture and opportunities for progression.
- Qualifications: Looking for detail-oriented candidates with strong Excel skills and excellent communication abilities.
- Other info: This is a newly created position with a focus on career development.
The predicted salary is between 28000 - 32000 £ per year.
Are you a detail-oriented and analytically minded accounts professional that’s looking for a new role in an analytical capacity within a large business locally? We’re recruiting for a Utilities Analyst to join a leading retail business locally in a newly created position.
About the Company:
- £4bn turnover and operating more than 1000 sites nationwide
- The leader in its field, with continuous plans for acquisitions
- Worked with Aila for several years with a high progression & retention rate
- Focused on sustainability with an excellent culture and environment
The Role:
The Utilities Analyst will lead on the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems. This role involves working closely with utility suppliers, distribution network operators and internal teams to identify, track and resolve billing issues.
Key Responsibilities:
- Investigate and resolve issues identified during invoice validation
- Liaise directly with suppliers and DNOs to challenge discrepancies and drive them to resolution
- Ensure consistent follow-through on issues from initiation to closure
- Retain relationships with dedicated supplier account managers, especially during transitions between suppliers, to avoid reliance on generic call centres
- Escalate issues appropriately to maintain service quality and continuity
- Provide regular updates to internal stakeholders including Finance and Systemslink users
- Collaborate closely with colleagues such as the other Utilities Manager to ensure alignment and data integrity
- Ensure issues are fully resolved before invoice approval
- Maintain accurate, clean, and reliable data to support ongoing validation and reporting
The Ideal Candidate:
- Exceptional attention to detail, able to spot and investigate anomalies in data
- Willingness and ability to learn systems and processes quickly
- Strong Excel with the ability to interpret large datasets
- Excellent management skills to handle multiple accounts, meet deadlines, and ensure data accuracy and integrity
- Strong written and verbal communication skills, attention to detail, and the ability to communicate effectively
What they Offer:
- Competitive salary: £35,000 - £40,000
- Performance-related bonus
- Comprehensive benefits package
- Hybrid working (3 days in St Albans, 2 remote)
- Opportunity to progress in one of the largest companies in Herts
How to Apply:
We want to hear from you if you’re excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information.
Contact Detail:
Aila Recruitment | Certified B Corporation® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Analyst (St Albans)
✨Tip Number 1
Familiarise yourself with the utility industry and common billing discrepancies. Understanding the typical issues that arise can help you demonstrate your analytical skills during interviews.
✨Tip Number 2
Brush up on your Excel skills, especially in data analysis and manipulation. Being able to showcase your proficiency with large datasets will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the utilities sector. Engaging with industry contacts can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your problem-solving approach. Be ready to share examples of how you've successfully resolved discrepancies or managed multiple accounts in previous roles, as this is crucial for the Utilities Analyst position.
We think you need these skills to ace Utilities Analyst (St Albans)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Utilities Analyst role. Emphasise your attention to detail, analytical abilities, and any experience with utility data or invoice discrepancies.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for this retail business and how your skills can contribute to their goals, especially in sustainability.
Highlight Technical Skills: Since the role requires strong Excel skills, be sure to mention your proficiency with Excel and any experience you have interpreting large datasets. Provide examples of how you've used these skills in previous roles.
Showcase Communication Skills: Given the importance of liaising with suppliers and internal teams, highlight your written and verbal communication skills. Include examples of how you've effectively communicated in past roles, particularly in resolving discrepancies or issues.
How to prepare for a job interview at Aila Recruitment | Certified B Corporation®
✨Showcase Your Attention to Detail
As a Utilities Analyst, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where you identified discrepancies or anomalies in data. This will demonstrate your analytical mindset and ability to handle complex information.
✨Familiarise Yourself with Utility Processes
Before the interview, take some time to research common utility billing processes and issues. Understanding how utility suppliers and distribution network operators work will help you engage in meaningful discussions and show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenario-based questions where you might need to explain how you would handle specific discrepancies or challenges in utility data management. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Excel Skills
Since strong Excel skills are essential for this role, be ready to discuss your experience with data analysis and manipulation. If possible, bring examples of reports or analyses you've created in the past to showcase your proficiency and comfort with large datasets.
